Global Hotel Alliance loyalty revenue reaches an all-time high of $3.2 billion
27/01/2026 by WiT

UAE-headquartered Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has announced its full-year 2025 financial results, reflecting the continued expansion of its brand network, member engagement, and demand across key markets, especially for international leisure travel.

Here are some key takeaways from the announcement:

●      GHA DISCOVERY revenue reaches an all-time high of $3.2 billion, up 21% versus 2024

●      Repeat stay revenue grows 18% to $1.8 billion

●      Cross-brand stay revenue climbs 15% to top $424 million

●      GHA direct web and app bookings jump 29%

●      D$ reward redemptions grow by 55%

●      The US and UK most important outbound feeder markets, generating $432 million in international stays room revenue, up 18%

 

Total revenue generated by the GHA DISCOVERY loyalty programme reached $3.2 billion, a 21% increase from the previous record set in 2025. Repeat stay revenue climbed 18% to $1.8 billion, highlighting the growing engagement of loyal members, while cross-brand stay revenue surged by 15%, reaching $424 million, driven by members staying in a different brand than where they enrolled.

More growth in loyalty programme membership and engagement was achieved in 2025, with enrolments rising 25% to 4 million vs. 3.2 million in 2024 and total GHA DISCOVERY membership surpassing 34 million. DISCOVERY Dollar (D$) redemption grew by 55% to D$31 million, with the December holiday season marking the strongest period, as members spent their D$ on hotel stays and a wide range of experiences, from dining to spa days and more.

In 2025, GHA welcomed eight new hotel brands to its portfolio and, together with ongoing growth from existing brands, added 175 new properties to the GHA DISCOVERY programme, almost tripling 2024 growth numbers. A significant milestone was Rotana, one of the leading hotel management companies in the Middle East, Africa, Eastern Europe, and Turkey, joining the alliance, adding over 70 hotels. Other new hotel brands include Sunway, Lanson Place and SAii. These brands have enhanced GHA DISCOVERY’s footprint in key leisure destinations such as Thailand and the UAE, while also broadening its reach across a more diverse range of locations, including China, Malaysia, the Philippines and Eastern Europe.

Chris Hartley, CEO of GHA, commented: “2025 was a year of solid growth for GHA, with luxury and international leisure travel remaining strong. These results reflect the attractiveness of a collaborative loyalty programme for independent brands and its ability to drive incremental revenue streams, while encouraging channel shift to direct bookings and away from high-cost third parties. We are on track to reach the 1,000-hotel milestone this year, further expanding GHA’s global presence and offering even more choice to our members.”

 


Chris Hartley, CEO of GHA


 

Travel preferences of GHA DISCOVERY members in 2025:

 

Global travel remains dominant
International stays contributed 67% of all revenue in 2025, with countries receiving the most being Thailand (93% international), Portugal (87%), the Netherlands (85%), Hong Kong, SAR (83%), UAE (77%) and Singapore (75%).

US and UK travellers remain the top spenders

The US and UK once again claimed the top spots as the most important international feeder markets, with GHA DISCOVERY members based in these countries generating a combined $432 million in room revenue from international stays – up 18% from 2024. Germany retained third place with $92 million (+10%), followed by Australia (+6%) and China at $75 million (+15%).

Top destinations stay consistent

Thailand maintained its status as the most popular destination by room revenue from international stays, driven by members based in the US (generating $14 million) the UK ($13.7 million) and Russia ($10.1 million), while the UAE retained its runner-up spot, favoured by members from the UK ($24.2 million), Russia ($15.2 million) and Germany ($9.5 million). Singapore secured the third position, with travellers in China ($17.6 million), Australia ($13.7 million) and the UK ($9.3 million) flocking to the destination, and Spain was the fourth most popular location for international guests, thanks to members based in the UK ($14.1 million), the US ($13.9 million) and Germany ($7 million).

Direct booking channels preferred

GHA’s direct web and app platforms recorded strong growth in 2025, with generated room revenue rising 26%, room nights up 30%, and bookings increasing 29%. More than 70% of all direct bookings on GHA’s web and app platforms were for cross-brand stays, highlighting how members increasingly travel across the alliance rather than staying with a single brand. The average spend per member was 86% higher than other channels, showing a clear preference for GHA’s channels among engaged members. Guests booking through GHA consistently deliver more value, with higher spend, longer stays and more regular engagement by members.

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