Lessons from WIT 2012 – ideas to heed
As you unwind after the WIT Conference last week and plug back into your work wherever you are, here’s a list of things you should heed and ideas to keep by your bedside as you plan your strategy for 2013.• You have to lose something to win at something else.Glenn Fogel (pictured left), head of [...]
AirAsia aborts acquisition of Batavia Air
AirAsia Bhd has scrapped its US$80 million takeover bid for Indonesia’s Batavia Air and will instead enter into a collaboration deal with the carrier that encompasses ground handling, distribution and inventory systems."After extensive study and discussion, the diverse nature of the two businesse [...]
WIT unplugs a world of extreme reality
Last night, the WIT 2012 journey ended with us raising close to S$35,000 for the Island Foundation of Indonesia. The funds go towards raising English and IT literacy among rural kids in Indonesia’s Riau province.Our thanks to everyone who contributed prizes – what an amazing assortment of priz [...]
WIT names Kathleen Tan Marketer of the Year
WIT-Web In Travel has recognised Kathleen Tan, group commercial head of AirAsia, as Marketer of the Year for her work in building a brand that’s distinctly Asian, proud to be Asian and a champion of Asia.The “Unplugged Plus” award, part of the annual WITovation awards, recognises an individu [...]
TripAdvisor and W Singapore win WITovation Awards
WIT revealed more WITovation award winners today at the Web in Travel conference’s second day of proceedings.TripAdvisor City Guides was recognised under the Absolute Mobile 2012 category that awards the company which has most brilliantly used the mobile device to engage with customers, whether p [...]
First two WITovaters announced
Web in Travel’s WITovation Awards kicked off this afternoon at the Marina Bay Sands Singapore, crowning Japan’s Agora Hospitalities the first winner under the True Specialist category.The True Specialist category recognises the company that has most successfully carved out a niche so special a [...]
Unplugged moments of PLEASURE AND PAIN
Paris-born Singapore resident Patricia Phan is a regional manager for a European f&b company, an avid traveller — and a self-confessed permanent resident of the internet. Thankfully for us, she is also a fan of social experiments, and a sucker for punishment. These are her UNPLUGGED 480 experi [...]
Confessions of a travel agent: How we must adapt and fight back
Post-the Abacus International Conference in Seoul in which it told its agent customers of the trends changing the travel business, WIT decided to ask a senior agency owner how he feels about the changes and how he thinks traditional travel agents should respond.He wishes to remain unidentified but w [...]
Gibson leaves Travelport, Asia chief to be named in new structure
Travelport has made changes to its commercial team structure which will see Gillian Gibson, Chief Marketing Officer, leave the company by year end and Asia boss Simon Nowroz take on the role of Group Vice President, Business Development.A new regional managing director for Asia will soon be announ [...]
How to use online reviews to grow business and increase revenue
With the boom of social media and review sites, a hotel can no longer hide its online reputation. To thrive, it must monitor consumer sentiment online by understanding and proactively responding to reviews. Here’s how a hotel can leverage reviews to satisfy guests and gain more business. Once, t [...]
