Posts by WiT
AI surge meets a crowded digital landscape in Thailand’s online travel boom
31/07/2026 by WiT
How local giants, government super-apps, and sky-high AI enthusiasm are reshaping how Thais book their trips Thailand's digital economy hit $56 billion in 2025 and is on track for $90 billion by 2030, but online travel growth actually cooled off - up just 6% YoY to $11 billion after a 34% jump in 2 [...]
Atlas adds Volaris. TravelAI relaunches Sonder. Agoda x Bank of America. AI receptionist cuts response time.
30/07/2026 by WiT
TravelAI relaunches Sonder.com as AI-powered boutique guide TravelAI has acquired the Sonder brand, including the SONDER trademark across more than 50 countries and over 70 domain names, notably Sonder.com, from the bankruptcy estates of Sonder's Canadian entities, following court-supervised procee [...]
Booking.com’s playbook for Oceania and Korea includes AI, authenticity, and regulatory collaboration
29/07/2026 by WiT
Todd Lacey, Booking.com’s Regional Manager for Oceania and Korea, is in charge of markets that fall all across the spectrum of travel maturity and demand. But Lacey’s focus isn’t on what separates these regions, it’s what unites them. "Travellers are really looking for that sort of unique ex [...]
How Nikhil Ravishankar is navigating Air New Zealand’s perfect storm
27/07/2026 by WiT
Air New Zealand’s CEO, Nikhil Ravishankar, knows he’s in the hot seat. And Roger Sharp, chairman of Technology Queenstown, called it plainly when beginning their coffee chat that opened WiT Queenstown. “You’ve taken over New Zealand’s perfect storm,” Sharp said. “Engine issues, high [...]
Spotnana’s multi-agent AI. OTAs’ growth story. Mindtrip tackles AI answers.
23/07/2026 by WiT
Spotnana brings multi-agent AI to travel servicing Spotnana has launched a multi-agent AI architecture on its travel platform, pairing specialized AI agents with its APIs to automate deterministic workflows, and is rolling out an open, customizable system that partners can build on; the initial rel [...]
SMEs and the golden AI moment: Lessons on how to seize it
22/07/2026 by WiT
How ready are SMEs to seize the AI moment? That was the question asked at WiT Indie, and moderator Sarah Wan of Klook kicked off the session by asking her panellists to rate their AI-readiness on a scale of 1 to 10. Vikram Malhi, CEO and founder of ZUZU Hospitality, a revenue management platform [...]
Australia’s digital arrival system. FAA bets on AI. Gen Z loyalty. DerbySoft x Travelodge. 
16/07/2026 by WiT
Australia to phase out paper arrival cards by 2027 Australia is rolling out a nationwide digital arrival system, expanding on a Qantas app trial (running since October 2024 for flights into Sydney, Brisbane and Melbourne, with Perth and Adelaide added by end of 2026) into a universal web-based Aust [...]
Winnow acquires leading food waste technology player Lumitics, grows APAC footprint
16/07/2026 by WiT
Winnow, the global Artificial Intelligence (AI) powered food waste measurement company, has announced the acquisition of Lumitics, one of Asia-Pacific’s leading food waste technology companies with deployments across more than 20 countries in the region and Middle East. The acquisition brings t [...]
APAC consumers are ready for AI agent-led shopping, Accenture research finds
16/07/2026 by WiT
Accenture hosted a media briefing to present findings from its Consumer Pulse Survey 2026 and lay out a framework for how businesses across Asia Pacific should prepare for what it calls "agentic commerce" — a shift in which AI agents research, compare, purchase and manage returns on a consumer's b [...]
How OceanAir’s Essam Al Salah built his experiences from the desert
14/07/2026 by WiT
Essam Al Salah remembers the moment it clicked. It started with building a small website to start selling tours. In the early days, like most operators, he worked with the companies already in the market, the ones selling seat-in-coach packages. He booked through them, sold through them, and watched [...]