The Wrap: ASEAN tourism rebrands, APAC airlines traffic results for 2021, Malaysia Aviation Group’s new fly safe campaign
THE Wrap is a round-up of news in the travel and technology sector – new partnerships, product launches, aviation industry updates, innovative solutions, and more …
ASEAN tourism rebrands as “A Destination for Every Dream” with new logo and tagline
Each of the 10 “spokes” in the [...]
“Conservative” appetite for outbound among South Koreans, domestic play will stay for a while
A SURVEY carried out by South Korea’s second largest OTA GoodChoice Company to gauge the appetite of South Koreans for outbound travel showed that most were still “conservative” in resuming travel.
Speaking at WiT Japan & North Asia 2022, Myunghoon Chung, CEO of GoodChoice Company, sai [...]
IATA calls for all travel barriers to be removed; slight recovery in air travel demand in 2021
The UK exists on one end of the spectrum: Dr Walter Lim on scrapping of tests
RELEASING its 2021 global passenger traffic results this week, which showed a slight improvement over 2020, the International Air Transport Association (IATA) is urging governments to accelerate relaxation of travel r [...]
How Trip.com used tech to improve customer service in pandemic times
GOING into the third year of the pandemic, one thing is clear – travel companies have used this time to invest in technology to meet the needs of customers and business partners. Here’s how Trip.com Group used technology to overcome the challenges posed by the pandemic.
At the beginning of 2 [...]
The Wrap: ASEANTA’s digital initiative to expedite region’s reopening, CWT-Etihad Airways carbon offsetting partnership, new retailing tools on Travelport+
THE Wrap is a round-up of news in the travel and technology sector – new partnerships, product launches, aviation industry updates, innovative solutions, and more …
ASEAN tourism players to fast-track reopening of region with digital initiative
ASEANTA ATEX digital platform is set [...]
Singaporeans lead the optimistic pack in planning travel in 2022
Tripadvisor study shows strong appetite for new places but uncertainty continues to hold travellers back
TRAVELLERS in Singapore are the most optimistic about planning to travel in 2022, followed by those in Australia and Japan, according to new travel research by Tripadvisor.
‘Travel in 2 [...]
November saw passenger uplift but Omicron restrictions likely to affect period ahead
THE International Air Transport Association (IATA) announced that the recovery in air travel continued in November 2021, prior to the emergence of Omicron. International demand sustained its steady upward trend as more markets reopened. Domestic traffic, however, weakened, largely owing to strength [...]
The Wrap: SIA and NUS launch aviation lab, Sabre expands SafePoint’s capability, Greater Bay Airlines partners with Amadeus
THE Wrap is a round-up of news in the travel and technology sector – new partnerships, product launches, aviation industry updates, innovative solutions, and more …
Singapore Airlines, NUS set up aviation lab to redefine passenger air travel experience
A cabin stimulator in the SIA-NUS D [...]
No, guests do not require human-provided services in hospitality
This opinion piece is by Max Starkov, a hospitality and online travel tech consultant and strategist.
THE classic philosophy in hospitality
goes like this: customers – whether leisure, business, corporate group or SMERF
members - require services provided by super nice, smiling, well-trained
[...]
New report examines how big data is being leveraged for tourism recovery
BIG data is already being used to measure, monitor and manage tourism development, but its potential remains to be fully exploited.
To fully realise the potential of big data and digitalisation for better tourism planning and management, the World Tourism Organisation (UNWTO) and the Asian Deve [...]
