NE Asia’s rebound: Beefing countries, China’s outbound, and $11.2B in mobile gross bookings by 2025
Smartphone penetration and foundational shifts from outbound to domestic tourism are sending NE Asia in interesting directions during this travel recovery phase
We recently covered digital transformation in Southeast Asia and how a surge of offline - online in travel and hospitality is helping the [...]
Many governments still playing science politics as passenger recovery continues in November, reports IATA
“Traffic results in November reinforce that consumers are thoroughly enjoying the freedom to travel.”
The International Air Transport Association (IATA) recently announced that the air travel recovery continued through November 2022. IATA represents some 300 airlines comprising 83% of global ai [...]
Kemp and Sullivan shift roles as Jason Young becomes Northstar CEO
Northstar Travel Group announced changes in its executive lineup as Jason Young joins the company as CEO.
Tom Kemp, who previously held the titles CEO and chairman, will retain his chairman role, and Bob Sullivan, who had been president of the Travel Group division -- which includes Travel Weekly, [...]
A 260% spike in travel bookings makes a case for content, online marketing and collaborations heading into 2023
EARLIER this month, travel service provider Trip.com Group held its 2022 Global Partner Summit in Macao with tourism boards, international airlines, hotel groups and industry representatives from across the travel industry in attendance. During the event, themed ‘Journey into the Future Together� [...]
Travellers more worried about the economy than Covid, but over 80% still planning trips in 2023
IF you packed your bags and went anywhere this year, whether it was a domestic roadtrip or flying to another country, chances are you reflected on just how surreal travelling in 2022 truly is. The speed at which the travel industry has bounced back can be chalked-up to a couple of things, namely the [...]
Bangkok garners 11 million searches, as travellers got adventurous with shark-diving, ziplining, and spooky tours in 2022
WITH 2023 just around the corner, brands in the travel space are packaging data from the last twelve months to give us a glimpse into collective travel habits. It’s an interesting exercise, particularly this year, that quantifies how consumer behaviour has changed after the pandemic, but also how [...]
How to future-proof travel: Global Travel Tech Thinktank Report
On October 3, about 40 industry leaders gathered for the first Global Travel Tech Thinktank, held by WiT, Phocuswright and Phocuswire, and hosted by Accor Asia.
The event’s purpose was to brainstorm the way forward for travel under the umbrella theme of “How To Future Proof Travel By Creating [...]
Solve employee concerns over travel expenses with virtual payments, suggests new study
WITH so many new tech-based solutions out there supporting the hybrid-and-remote work model, it’s not unwarranted for corporate employees to be concerned over certain old-school processes in their workplace. According to a new study conducted by Forrester Consulting, commissioned by Amadeus Cytric [...]
Singaporean travellers still enjoy loyalty and rewards programs, but hospitality might be missing the mark
CUSTOMER loyalty used to be relatively simple - set up a loyalty program, reward customers with redemption points, vouchers, or gifts, rinse and repeat. But, with omnichannel and digital platforms, cultivating customer loyalty has become rather complicated. The big question is - do customers even ca [...]
“Will watch ads and trade alcohol for good Wi-Fi”, say APAC passengers in new survey
THE recently published Inmarsat APAC Passenger Experience Survey 2022 highlights some interesting changes in consumer behaviour when it comes to staying connected while flying. The research was conducted by Censuswide (on behalf of Inmarsat) between August and September 2022. It surveyed a total of [...]
