SIA and Grab have announced a joint effort to get travellers from air to ground in one seamless experience. SIA and Grab will integrate their mobile apps to offer enhanced convenience to customers when travelling to the airport in six countries across Southeast Asia, including Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam.
SIA customers can book Grab rides through the SingaporeAir mobile app. Users will see an option to book a Grab ride to the airport seven days before their scheduled flight. Selecting this option will direct customers to the Grab app, where they can choose to order a Grab ride to the airport on-demand or in advance. The airport will be automatically listed as the destination, so users need just to indicate their pick-up point and desired time.
GrabRewards members have also the flexibility to convert their GrabRewards points into KrisFlyer miles.
“We are thrilled to bring more convenience to our customers on the ground and in the air through our new partnership with Grab, while also offering KrisFlyer and GrabRewards members the opportunity to convert points to miles and redeem them for award flights or flight upgrades. We are constantly seeking to enhance our SingaporeAir mobile app and KrisFlyer programme to ensure that we provide more benefits to our customers,” said SIA senior vice president sales & marketing, Campbell Wilson.