Travel solutions provider Abacus has unveiled TripAlert, a new digital service to help travel management companies move travellers to safety in event of a life-threatening situation.
The service aligns early warning data on natural disasters, health pandemics or terrorist attacks with bookings made on Abacus system and instantly locates affected travellers, enabling their agents to change flight, hotel, car rental or other reservations.
TripAlert monitors all the participating agencies’ passenger name records (PNRs) for the two days ahead of departure and during the trip. It sends subscribers electronic event summaries and an Impact Traveller List to share with their corporate accounts or to contact directly.
The service is developed jointly with AidCom, a Norway-based technology and media company.
Martin Symes, chief marketing officer at Abacus (pictured left), said, “The timing of the alert is vital, to give travel professionals a window to reschedule. We’ve partnered with a specialist to ensure Abacus has the edge on early detection, with AidCom providing a stream of reliable data pinpointing the hotspots where travellers may be vulnerable. Our travel agents can then quickly identify the nearest airports and available seats out.”
Abacus users can sign up for a trial period and monthly subscription, which includes a license to repackage the technology as a service offering to contracted corporate accounts.
