The Wrap: Malaysia Airlines taking ‘Malaysian Hospitality’ beyond flights
In the news: Malaysia Airlines' second phase of Malaysian Hospitality canpaign, Tourism New Zealand and Tencent partner in tourism push, B2B virtual payment from Sabre and Visa,
Airlines:
Malaysia Airlines taking ‘Malaysian Hospitality’ beyond flights
The rebranded MHassistant app - offer [...]
Digital natives continue to stress dependence on hotel reviews
In a latest report measuring the impact of hotel reviews on booking behaviours, some 83% of digital natives, the largest incoming travel group, stress that reviews play a very important role in their booking decision.
Booking.com is their preferred review source (68%), while Google is creeping u [...]
Record European fintech Series A funding for Checkout.com
Checkout.com, the global payment solutions provider, has raised $230m in what is Europe’s largest fintech Series A round ever, and globally the third largest fintech Series A round of all time.
Although in its seventh year of business, this is the first time it has reached out to outside i [...]
End of standard room types, robotic concierge and achieving ‘cult status’: Is this the future of hospitality?
Travellers checking into hotels today are usually greeted by guest relations personnel, stay in the traditional room types (single, double, suite or family rooms) and avail themselves of a number of services. All tried and tested, and loved by most.
However, this picture is set to change as the [...]
The Wrap: Marriott expands into home-sharing business with launch of vacation rental platform
In the news: Hotels take the spotlight with Marriott making a foray in home rentals, and two partnerships – Amadeus/Restel and Amex/Booking.com – offering wider choice of accommodations to customers
Hotels: Marriott expands into home-sharing business with launch of vacation rental platform
[...]
Ctrip boosts ownership of MakeMyTrip after Naspers swap
Ctrip has increased its shareholding in India’s MakeMyTrip to 49 percent after Naspers, a South African Internet giant, swapped out its MakeMyTrip shares for 5.6 percent of Ctrip.
“We are grateful for the unstinting support Naspers has provided us over the last couple of years. We have worked w [...]
Grab invests in Singapore’s logistics company Ninja Van, forms partnership
Grab, fresh on the heels of adding four services in a bid to evolve from ride-hailing app to super app, announced it has invested in and formed a "strategic partnership" with Singapore-based logistics services provider Ninja Van.
Terms of
the deal have not been disclosed.
The partnership
see [...]
The Wrap: Lost in translation in Japan? No worries, Miko’s here to help
In the news: Focus is on Japan this week with a virtual travel concierge to help tourists explore the country, a All Nippon Airways-OpenJaw partnership, and travel giant JTB's debut at ITB China to promote sports tourism
Chatbots: Lost in translation in Japan? No worries, Miko’s here to help
[...]
Grab adds four new services in quest to become “everyday super app”
In a bid to evolve from ride-hailing app to super app, Grab
announced four new services to its platform – trip planning, hotel booking,
on-demand video streaming and movie tickets.
To deliver these services, Grab is
partnering with Booking.com and Agoda for its hotel bookings (no surprises he [...]
How to gain traveller trust and loyalty in the post-booking ancillary game: study
Amadeus has released a study that looks at what it refers to as 'Destination X', defined as "the largely untapped and dynamic destination services marketplace".
Elaborates the global travel IT provider: “Interest in travelling and exploring our world has never been greater. But with time in sh [...]
