WIT CONFERENCE 2016: We’re our own competition, says Ctrip’s Jenny Wu
Ctrip, China’s largest travel brand, believes that being its own competitor has enabled it to grow to be where it is today.
“Whether it is for a company or person, the most competition should be yourself. You should challenge yourself and go beyond your boundaries. Think about how to challen [...]
WIT CONFERENCE 2016: In Pictures
WIT Conference 2016, October 18-19, ends on a high note with almost 500 delegates from all the world who come to Singapore to reimagine the future of travel and technology with us. This event marks the end of a 12-year cycle, a remarkable journey made possible with strong support from all in the ind [...]
WIT CONFERENCE 2016: Yeoh Siew Hoon looks back on the last 12 years of WIT
After 12 years, Morris Sim (co-founder of Circos Brand Karma) closed the show at this year’s WIT Conference 2016 by asking the powerful lady behind it all, Yeoh Siew Hoon, to reflect back on her experiences in building one of Asia’s largest travel and tech startup communities.
What was your m [...]
WIT CONFERENCE 2016: Cape cheered as WIT Startup of the Year 2016
Soaring to the top of this year’s startup leader board, Cape – a social travel app to reserve standby air tickets – was marked as the victors of this year’s WIT Startup Pitch Grand Final 2016.
The mobile app facilitates flight bookings, exclusively dealing in standby tickets for price-se [...]
WIT CONFERENCE 2016: Accor’s Issenberg talks digital, transformation and Asia
The advent of the digital age has brought disruption to many businesses, but Michael Issenberg (chairman and CEO of Accor Asia Pacific) prefers to view this mega trend in a much more positive light.
“I like to use a different word – 'enabler' as opposed to 'disruption'. It is important to vie [...]
WIT CONFERENCE 2016: In Pictures
WIT Conference 2016 in Singapore gets a rollicking musical start, followed by discussions on how to reimagine business, with lots of laughter and fun too. Here's a pictorial roundup.
Come reimagine with us, invites WIT Yeoh Siew Hoon
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The Omni-Channel: Finding the Sweet Spot on Customer Experience
By Julian Fleming
One of the defining aspects of business in the 21st century is the amount of different ways in which customers can interact and engage with your company.
Multiple new media channels and apps have been added to the mix, alongside more traditional communication platforms and th [...]
The best in digital travel honoured at the WITovation Awards 2016
Backstreet Academy, Rome2Rio, CarTrawler, Cleartrip, Chope and Air Black Box are category winners at this year’s WITovation Awards, while Special Mentions went to PEACH Airlines and Singapore Airlines.
The WITovation Awards, which honours visionaries for their excellence in digital marketing an [...]
Going the extra mile: Customer service in the 21st century
By Manuela Schwab
“The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways,” says Virgin Group founder Richard Branson.
The two words “unexpected” and “helpful” sum up the opportunity for ev [...]
WIT BOOTCAMP 2016: Have a mobile first approach to capture the Chinese market
Mobile is so widely used in China that it has influenced the way business is conducted and trends in outbound travel.
Alex Shen, strategic partnership manager at GetYourGuide, revealed at her presentation at WIT Bootcamp 2016 in Singapore that the three most popular online activities are shoppin [...]
