Amadeus maintains its growth with strong performance in 2014
Amadeus announced year-on-year financial and operating results for the full year of 2014 ended December 31, 2014 with adjusted profit for the period, including M&A activities, growing 9.9% to €681.1 million.This was backed by an increase in revenue of 10.1%, to €3,417.7 million, and EBITDA ( [...]
Six key lessons about hybrid customer behaviour
The is a guest blog by Laurens van den Oever, global director travel of GfK Asia Pte Ltd.Who could have foreseen 20 years ago that, in 2014, 3% of people would be booking holidays from their bathrooms?The customer purchase journey is unrecognisable compared to only 10 or 20 years ago. It is now all [...]
WIT Start-Up Pitch: Guiddoo – tour guides & activities in one app
Vineet Budki, VP Strategy for Guiddoo, tells WIT how it wants to be the Skyscanner of Tours and Activities that enhances a traveller’s in-destination experience.Q. Describe the business, core products and services in one paragraphGuiddoo is a start-up that does tour guiding and gctivity meta-searc [...]
Sabre’s new solutions make it possible for airlines to get personal with travellers
Sabre Corporation (NASDAQ: SABR) has launched three new, data-driven, personalisation solutions, for airlines to create personalised, meaningful engagements with travellers.The three new solutions, Sabre’s Customer Data Hub and Customer Experience Manager, and industry first, Dynamic Retailer, so [...]
The Wrap: Explore Asean the credit way with AirAsia
Airlines are the focus in the news this week with AirAsia Asean Pass going on sale, Lufthansa works with Amadeus to personalise travellers’ experience, while Malaysia Airlines teams up with Sabre to improve efficiency.Explore Asean the credit way with AirAsiaNow everyone can fly to all the Asean c [...]
Move from flights to travel drives Skyscanner’s global growth
Skyscanner has increased revenues in 2014 by 42% to £93 million, with EBITDA of £20 million.The company said in a press release that its financial results were underlined by record visitor numbers to Skyscanner, with over 35 million people around the world planning their travel each month on the s [...]
How to engage with India’s tech-savvy travellers
This is a guest blog by Carolyn Childs, co-founder of MyTravelResearch.com, on how responsive mobile-ready websites are vital for India, a country where all age groups don't bat an eyelid using smartphones to research and book travel.During Australia Business Week in India in January our delegation [...]
The Millennial Traveller: Paradise Lost
Going to Bali every Christmas was always an annual highlight in my family. We knew exactly what we were in for - which restaurants we needed to visit, how many days we wanted to dedicate to shopping versus beaching ourselves on the sand, and of course, how many fresh mangoes we were shipping home.Wh [...]
Approach it like you’re the customer – Emirates holds first Hackathon briefing for NUS students
It’s difficult not to marvel at the growth of Emirates Airlines. In just 30 years – the airline was formed in 1985 – it’s grown into an entity that’s flying 45 million travellers a year from a home airport in Dubai that now sees 1,300 aircraft movements day.Sanjay Sharma, head of IT Innova [...]
The Wrap: Myanmar gets its first e-commerce payment platform
In the news: e-commerce payment platform for Myanmar, Travelport partners BeMyGuest, 7% passenger growth for AirAsia in FY2014Myanmar gets its first e-commerce payment platformMyanmar citizens, who hold payment cards issued by Myanmar Payment Union (MPU), which authorises the issuance and acceptance [...]
