An Agoda case study: What it takes to combine flights, hotels, and activities into a single transaction
Agoda has rolled out a multi-product booking engine that lets travelers bundle hotels, flights, and activities into a single transaction — no separate checkouts, no juggling multiple confirmation emails. The feature, called One Checkout, went live on May 13 and is accessible via Agoda.com and its [...]
Extreme weather is impacting APAC travel more than you think
Booking.com's latest sustainability report shows climate risk is no longer a background concern, it's now a front-and-centre factor in how people across Asia Pacific plan, book, and rethink travel.
According to Booking.com's 11th annual Travel & Sustainability Report, climate anxiety has offici [...]
Is DerbySoft building the intelligence layer that flight distribution has been missing?
Jason Sui wants to move airlines beyond basic connectivity and he's already got the early proof points to back it up
Jason Sui, Divisional CEO of Flight Services at DerbySoft, has spent years in the trenches of flight distribution, first building PKFARE, a leading global travel wholesaler, and now [...]
Hospitality tech hit a billion-dollar milestone. Here’s where the smart money is going.
"AI can’t compensate for scattered data, disconnected systems or poor processes. If a hotel’s underlying systems are fragmented, AI will only make operational problems more visible."
Between April 2025 and March 2026, startups across the hospitality technology sector pulled in more than $1 bill [...]
More data, worse prices? Why AI in hospitality is being misread
Hotels that treat AI as a feature to be added will likely fall behind those that treat it as an architecture to be built.
There's a version of the AI-in-hospitality story that most people are telling. It's about chatbots, smart concierges, and personalized booking flows. Anurag Jain, Executive Vice [...]
Ngāi Tahu Tourism bets on quality above quantity. It’s paying off.
How Ngāi Tahu Tourism is navigating a complex travel landscape by focusing on people, place, and purpose
Jolanda Cave, General Manager of Ngāi Tahu Tourism, spent most of her career in experience-led tourism like cruises, attractions, and guided tours. “I've always been drawn to people in place [...]
Agentic AI, loyalty leakage and human-centric tech are in corporate travel’s new equation
"The one thing that remains exclusively human is contextual empathy."
In 2026, we’ve moved past the initial AI hype and into the era of "agentic" systems, tools that don’t just suggest a flight but proactively fix your itinerary before you even realize there’s a delay. Yet, surprisingly, the [...]
Agoda’s new Bangkok tech hub is the start of something much bigger
The online travel giant just moved 4,000 employees into a state-of-the-art new home. But the real story is what's happening inside the company, including a sweeping B2B transformation, an AI rethink, and a forecast on where Asia travel is heading next.
Spanning more than 26,000 square m [...]
Capital A signals growth and diversified future amid oil volatility
Speaking at a press conference held at The Chow Kit in Kuala Lumpur, Capital A CEO Tony Fernandes balanced the news of increased travel costs with the appointment of a new Deputy CEO and, with this being the final stage of its solidification, a rundown of Capital A’s portfolio.
The aviation vet [...]
“Total Trip Value” as the new benchmark for Southeast Asia business travel
As companies scale across borders, a new study from SAP Concur across Southeast Asia reveals a shift in corporate travel management: the move from simple cost management to total trip value.
The 2026 Southeast Asia Business Travel Pulse Survey, which surveyed over 150 travel decision-makers acros [...]
