Posts by Yeoh Siew Hoon
Labour woes not going away, S’pore hotels told to rethink design and business model
09/04/2014 by Yeoh Siew Hoon
Hoteliers who came to Monday's Tourism Industry Conference hoping to get some relief from the tight labour crunch in Singapore walked away disappointed but resigned  to the fact that they have to live, or die, with the situation. Lionel Yeo (left), chief executive of the Singapore Tourism Boar [...]
Not just all about ME but all about Mobile as Dubai gets Smart
29/03/2014 by Yeoh Siew Hoon
I am writing this in my room at Lanson Place overlooking what may not be a very attractive view but yet what is to me quintessentially Hong Kong. Foggy morning, tall narrow buildings packed next to each other like sardines, the constant hum of a city that never sleeps. This is the weekend i [...]
Letter from Dubai: An amazing first day as we count down to WIT Middle East
28/03/2014 by Yeoh Siew Hoon
It’s becoming a familiar journey – my third visit to Dubai in three months. It’s one of those places that’s closer in my mind than it really is. At seven-and-a-half hours, it’s actually closer to Europe than it is to Singapore.  It’s a beautiful sunset as we land – lovely shade [...]
Hospitality at the cusp of a tech transformation, says IHS’ Rowley
25/03/2014 by Yeoh Siew Hoon
Steve Rowley, chairman and CEO of the IHS Group, remembers the coin game he used to play as a child – where you have a pile of coins lined up on the edge and all you have to do is throw one more coin in there and everything tips over. Well, that’s where he believes the hospitality industry [...]
TrustYou wants to be ‘the alternative to TripAdvisor’
21/03/2014 by Yeoh Siew Hoon
How many reviews can anyone possibly read before deciding on a hotel? Well, a recent TripAdvisor study commissioned byPhoCusWright shows that travelers read at least six to twelve reviews prior to booking. Now imagine as the universe of user reviews grows –  TripAdvisor now boasts more th [...]
Recruit steps up efforts in highly-competitive Indonesian market
18/03/2014 by Yeoh Siew Hoon
Japan's Recruit Holdings, which has three travel joint ventures in the Philippines, Indonesia and Vietnam, sees great opportunities in these emerging markets but realizes competition is also getting stiffer as more players, both global and local, enter the space. Kohei Nakajima (left), who [...]
Letter from Cardiff: A tale of flowers, food, fact and fiction
14/03/2014 by Yeoh Siew Hoon
It’s early March and the daffodils are out. Narcissus flowers are blooming (left). This time of the year usually, the flowers are still hiding. But the last weekend I spent in Cardiff, it felt that spring had sprung. Not too soon though for the poor folks in the British Isles – there’ve b [...]
Letter from ITB Berlin: Trends to watch and heed in Asia
10/03/2014 by Yeoh Siew Hoon
Making a quick exit from Berlin – can’t help but think how ironic I just attended the world’s largest travel trade fair where there was a lot of talk about technology and how that’s changing travel but there’s not much evidence of that in real life. Pictured above (L-R): Kei Shibata, Ye [...]
Hot. Hebat. Hangat. Indonesia. Women. Travel.
08/03/2014 by Yeoh Siew Hoon
I think I broke a personal record last Saturday. I went to Jakarta. I spent eight hours there. I spent it all in a shopping mall. And I didn’t buy a single thing. I was there to speak at a Wired Women Weekend event and instead of imparting what little I know, I ended up learning a whole lot [...]
Letter from 30,000 feet: The difference between SIA and Emirates A380 Business Class experience
05/03/2014 by Yeoh Siew Hoon
I am sitting at 30,000-something feet as I write this, cocooned in my flat bed on a Singapore Airlines A380 to Zurich. I feel like I am in a space capsule – I can now charge all my devices and yes, there’s now also On Air wifi. There goes that last bastion of peace. I check it out but think t [...]