Posts by Yeoh Siew Hoon
Okerstrom and Pickerill leave Expedia, Diller cites disagreement on strategy
05/12/2019 by Yeoh Siew Hoon
Expedia Group has announced the resignation of Mark Okerstrom as CEO and a member of the Board of Directors and CFO Alan Pickerill, effective immediately, with chairman Barry Diller citing disagreement between board and senior management on strategy. The move comes barely a month after Expedia [...]
Mystifly lets go of China, refocuses on its roots of value creation, not just competing on price
03/12/2019 by Yeoh Siew Hoon
After a rough start to the year, which saw it let go the China Business Team, Mystifly is back on track doing what it does best – “being an intermediary business that creates value for its partners”, said CEO Rajeev Kumar. “Sometimes you think maybe there’s a better way, and you say, R [...]
After a 5-year turnaround, Hedlund gets set to take Etraveli into next phase of growth
03/12/2019 by Yeoh Siew Hoon
Mathias Hedlund strikes one as the kind of executive who’d do what it takes to get what he wants done. Since 2014, when he took on the reins of Etraveli Group, he has transformed the company, which had a complex, complicated history, into a major global player, powering meta and flights, and that [...]
Are you happy and dissatisfied? If so, Steve Hafner wants you and it’s why he’s still there
26/11/2019 by Yeoh Siew Hoon
If there’s one question Steve Hafner, co-founder and CEO of KAYAK, gets asked a lot, it is “Why are you still here?” After all, he and co-founder Paul English founded their meta-search business in 2004 and sold it for $1.8 billion in 2012. And on the surface, Hafner doesn't seem to be the [...]
Letter from Fort Lauderdale: Time shifting as search chokes, funds bloat and brands battle for supremacy in next age of tech
25/11/2019 by Yeoh Siew Hoon
As I wait for the first of three flights that will bring me home from Fort Lauderdale to Singapore via Houston and San Francisco, I have downloaded the Timeshifter jetlag app, one of the startups that presented at the Phocuswright conference. It’s relatively easy to set up, I just hope it works b [...]
How Trip.com intends to execute its way to becoming the top travel brand in Asia in three years
20/11/2019 by Yeoh Siew Hoon
The message is loud and clear – Trip.com Group wants to have the leading international travel brand in Asia in three years and to be the leading international travel brand in the world by 2025. Those ambitions were declared by chairman James Liang at its 20th anniversary celebrations and the [...]
Immigration, inequality, inclusion – the themes occupying America
18/11/2019 by Yeoh Siew Hoon
It is interesting the amount of soul-searching that’s going on in North America, both on the political and corporate front, as I discovered on this recent trip which started in Las Vegas, continued to New York and now headed for Fort Lauderdale, Florida, for Phocuswright, which begins tomorrow. & [...]
Letter from Explore ’19: Persevere, respect, be mindful – and oh, get more sleep
14/11/2019 by Yeoh Siew Hoon
If I had to sum up the first day of Expedia Group’s Explore ’19 conference in Las Vegas today in three words, they’d be “perseverance, respect and mindfulness”. The morning opened with a talk by Colin O’Brady who, after nine years of having his legs burnt at a beach party in Thailand [...]
Expedia sets as its “Everest” – a frictionless travel experience
14/11/2019 by Yeoh Siew Hoon
He got burnt badly at a beach party in Koh Tao, Thailand, was told he’d never walk again and ended up climbing several mountains including Everest and walking across the Antarctica. Colin O’Brady opened Expedia Group’s Explore ’19 conference in Las Vegas this morning by asking delegates, � [...]
A tale of three places: Bamboo, Bali and never-ending neon
05/11/2019 by Yeoh Siew Hoon
Travelling straight from the private island of Cempedak to the mass tourism island of Bali is one thing, but going on from Bali to Shanghai the day after, well, that’s another. The contrasts are marked but there’s a common thread that weaves through them – the story of travel – as Yeoh Siew [...]