Posts by Yeoh Siew Hoon
Focus and fearlessness pay off for RedDoorz as it badgers its way to becoming a unicorn
22/08/2019 by Yeoh Siew Hoon
When you look at the investors who are involved in the latest Series C funding of $70m for “affordable accommodation provider” RedDoorz, you see a clear pattern – every single one brings a different skill set – and for the first time, CEO and founder Amit Saberwal said he “had to say no t [...]
Armed with $2.5m, OpenSparkz goes from startup to scale to help consumers in Asia earn and burn in one step
20/08/2019 by Yeoh Siew Hoon
The Australian fintech startup’s mission is to “make every loyalty programme in the world a good experience for customers and merchants, and to be the go-to global platform for loyalty and offers”. Here’s how. Terry McMullen has spent his entire career in loyalty and marketing, first wit [...]
Tink Labs and Honest Bee offer cautionary lessons to tech startups, even unicorns fall
16/08/2019 by Yeoh Siew Hoon
I used to be a fan of the Handy smartphone service. Mainly I used it for its wifi hotspot, even though it meant carrying two phones around. I fiddled with the content but never found it compelling enough to get me to book anything through it. In recent times, I have used it less and less as dat [...]
From the mouths of youths: We just Google everything and what, travel as a career? Never thought of it
15/08/2019 by Yeoh Siew Hoon
In preparation for the fourth edition of Tern, Travel Careers this Saturday, August 17, I’ve been spending time with Singaporean schoolkids in their mid-teens to find out what they think of travel, firstly as travellers and secondly, as future talent for our industry. It’s been interesting l [...]
Mark Okerstrom on who’s got the best moves in travel and why Expedia is ultimately the future
08/08/2019 by Yeoh Siew Hoon
Before he put on a suit and ran a multi-billion dollar company, Mark Okerstrom was a backpacker, travelling through Thailand, Malaysia, Vietnam and Cambodia, with his wife. Both spent six weeks each time exploring South-east Asia in two trips. Today, the closest the president and chief executive [...]
How Hank Marvin got Dylan out of the shadows to launch Split
07/08/2019 by Yeoh Siew Hoon
As a kid growing up in Penang, Dylan Tan liked sitting next to his father as they listened to music. His father’s of course. Cliff Richard was a favourite and one day the tune “Apache” by the Shadows, Richard’s backing group, came on. Now for guitar aficiandos, “Apache” is the stuff [...]
Here comes IVI to liberate revenue managers: Infinito launches a virtual assistant
31/07/2019 by Yeoh Siew Hoon
After nearly a decade working with revenue management companies including IDeaS and most recently, LodgIQ, Fabian Bartnick (pictured above) has decided to launch his first startup to “liberate revenue managers”. Infinito aims to do this via IVI, a virtual RM analyst and assistant “who will [...]
Welcome back, Raffles Hotel. We’ve missed you for two years
01/08/2019 by Yeoh Siew Hoon
As my Grab driver pulls up to the entrance of the Raffles Hotel, the unmistakable figure of Naranjan comes up to the white barricades to let me in. It’s a few days before its much-delayed re-opening and Singapore’s grand old dame is still under wraps from the public eye. For the last two yea [...]
Is Agoda’s “Mix and Save” clever or risky or could it create operational nightmares for hoteliers?
26/07/2019 by Yeoh Siew Hoon
While Agoda is hailing its new feature “Mix and Save” as a breakthrough for extra budget-conscious travellers, hoteliers are still coming to grips with what it really means for them down the line. The Thailand-based travel platform announced the new feature which it said would allow customer [...]
Excuse me, is that champagne real? Designing with VR and accelerating startups all part of KrisLab’s new playbook
25/07/2019 by Yeoh Siew Hoon
The first thing I reached out for in the cabin was the champagne. Even though it wasn’t real, it felt like the thing to do when one is flying in a space that’s decked out to look more like a Japanese onsen with soft steam billowing all around than the kind of prosaic cabin I am more used to. [...]