Posts by Zubair Ashraf
WIT promotes new customer engagement technologies
13/10/2010 by Zubair Ashraf
Web in Travel, the region’s leading travel distribution, marketing and technology conference, is using several new customer engagement tools with its delegates.“Since we are a conference that’s a lot about discussing ‘the next big thing’ and encouraging innovation, it is important that as [...]
WIT Speakers Corner: Travel specialist investor out to find ‘next big thing’ at WIT
31/08/2010 by Zubair Ashraf
Specialist travel fund, Travel Capitalist Ventures, is setting its sights on “the next big thing” in Asia. Abrar Ahmad tells Yeoh Siew Hoon what he's on the lookout for.1. Let's talk about travel investments in general – has the market come back after last year? What's the current mood?On the [...]
WITovation Entrepreneur Bootcamp – Lessons beyond Travel
18/10/2010 by Zubair Ashraf
 Wong Joon Ian kicked off this session by introducing us to e27 and Echelon (previously Unconference)  a community and conference supporting  startups in Singapore and the region.He introduced us to what e27 does and the potential that exists here for startups and: ‘5 things you should know ab [...]
The new good, bad and ugly customer: Has social media changed the conversation?
20/09/2010 by Zubair Ashraf
In the past, a good customer was someone who didn't bargain too much, was loyal (almost always) and spent constantly and consistently. They were predictable, reliable and fair.However, with the rise of social media (and the new forms of accountability and reputation management that inevitably come w [...]
Things heat up in China’s OTA market
17/10/2010 by Zubair Ashraf
As China’s online travel market grows, competition among trip booking sites has heated up, with home-grown providers fighting hard to keep and increase market share. The competition isn’t a simple duel between two market leaders—international players are looking for ways to capitalize on the u [...]
Think mooncakes, not nuclear weapons – the best blends east and west
22/09/2010 by Zubair Ashraf
At this time of the year in Beijing, as summer gives way to autumn and the Chinese offer mooncakes to the Lady of the Moon, there’s a change in the direction of the wind that blows through the city.From one day to the next, when I was there last week, a hot, humid summer day gave way to cool, blus [...]
Time to prune the roses?
22/11/2010 by Zubair Ashraf
Everyone these days appears to be looking for an exit strategy. President Obama is looking to get out of Afghanistan. Lindsay Lohan is trying to get out of drug rehab and a friend’s wife is looking to get out of her relationship.Pictured left: Ian JarrettThis week I read an article that made me fe [...]
Travel defies sceptics, bounces back strongly
09/11/2010 by Zubair Ashraf
Asia in particular is driving international growth. According to IPK, in 2010 year-on-year worldwide growth in domestic tourism will reach five percent, in international tourism seven percent, while growth in international arrivals will be in the order of six to seven percent, a new all-time record. [...]
Professor Sabena’s Guide to the Social Web inhabitants
29/11/2010 by Zubair Ashraf
The Social Web is populated by a number of different Social Web Personality Types. Recently the Professor and his crack team of researchers undertook a worldwide study. Millions of people were assessed as a result. This major new and original research is now available exclusively to WIT. In comment [...]
Search meets reviews – Wego, HolidayIQ merge
16/11/2010 by Zubair Ashraf
We suspected something was afoot between Wego and HolidayIQ at the Web In Travel Conference last month.CEO of the Singapore-based travel search engine, Martin Symes (left), hinted that he was finalizing another round of funding and working on something else while Hari Nair, CEO of HolidayIQ, the Ind [...]