Yesterday, the company announced fiscal 2011 fourth quarter and full year results, showing its continuing growth path.
Some of the highlights:
• Gross bookings for Air ticketing and Hotels and packages combined increased 52.4% year-on-year (yoy) to $201.2 million in 4Q11 and increased 59.4% yoy to $742.5 million for FY11
• Number of Transactions for Air ticketing and Hotels and packages combined increased 78.7% yoy in 4Q11 and increased 59.9% yoy for FY11
• Revenue rose 48.5% yoy to $31.4 million in 4Q11 and grew 49.3% yoy to $124.7 million for FY11
• Results from operating activities improved yoy to $1.0 million in 4Q11 versus a loss of ($1.2) million in 4Q10. FY11 results from operating activities grew to $4.1 million versus a loss of ($6.0) million in FY10. Adjusted operating profit for 4Q11 improved to $1.1 million yoy versus a loss of ($1.1) million in 4Q10. FY11 adjusted operating profits grew to $4.6 million, up from $0.8 million in FY10.
• Profit for the period was $3.7 million in 4Q11 versus a loss of ($1.3) million in 4Q10 and profit for FY11 was $4.8 million versus a loss of ($6.2) million in FY10.Adjusted net income for 4Q11 improved to $1.1 million yoy versus a loss of ($0.8) million in 4Q10. FY11 adjusted net income grew to $5.1 million, up from $1.4 million in FY10.
Saberwal’s mission is to continue that growth outside India. He moved to Singapore about a month ago and he’s working out of the offices of Luxury Tours & Travel, the company MakeMyTrip acquired a 79% stake of a few months ago.
He calls himself the “joker in the pack” for MakeMyTrip. He’s the one who built up the company’s B2B channel which now has 5,000 agents and he looked after retail for three years. He joined MakeMyTrip six years ago from Park Hotels, a group of boutique designer hotels, where he was director of sales and marketing. “Online was new, nobody knew anything about it.”
Asked if he had any regrets making the change, he said, “Not a single regret.”
Asked if the new mission he had taken on – to expand MakeMyTrip’s international business – was a possible one, he said, “Highly.”
The company is looking at expanding its footprint in Asia, specifically South-east Asia. The acquisition of Luxury Tours & Travel, Singapore, is only the first step and the company will look at other opportunities within the region.
The key to MakeMyTrip’s expansion would be to “work with a string of local teams in markets”.
“We’ve got Luxury in Singapore, we will look for teams in Thailand and Malaysia. The thing is though, there are not so many of them in the first place. I don’t think we will spend $50 million to build a big brand.
“We will continue to grow organically or make small acquisitions that bring us closer to suppliers. The Indian online travel story is just beginning really. We will still remain focused on our core business but it makes sense for us to leverage the outbound business we are sending.”
Saberwal said that Luxury Tours & Travel will remain independently run. The Singapore registered and licensed travel agency was set up in 1985. A traditional tour operator, it offers a range of travel services, including coach services between Singapore and Kuala Lumpur.
Its website says it aims “to be the leading online business to business platform, offering total travel solutions to our trade partners globally and meeting the consumer’s needs with a guaranteed satisfaction”.
The acquisition brings MakeMyTrio closer to its hotel partners in Singapore, and that’s the space it wants to build up in Asia – online hotel sales, which Amit also manages.
Saberwal said that the fastest growing segment of the business was online hotel sales in India and outside the country. In Asia, it is in the process of starting direct hotel contracting for the online space and intends to grow its current 5,000-hotel inventory to about 8,000.
In India, it works on a merchant model as collecting commissions is more complicated in India. In South-east Asia, it will look at mainly commissions within a range of 15-18%, said Amit.
He said response has been “phenomenal”. “Most of the big chains are working with us already and now we are establishing contacts with the regional chains and independent hotels.”
The key is “to build your hotel inventory and give business to every room category. You don’t spread it too thinly. This has worked in India”.



