The company attributed its strong growth in 2011 to retaining over 96% of its existing client-base, winning US$2.2 billion in new business, and acquiring three companies – Kaleva Travel, Centenial Group and Net Tours.

CWT’s growth was not limited to the traditional areas of business travel but also included CWT’s specialised areas of expertise like CWT Solutions Group, the company’s consulting arm, CWT Energy Services and CWT Meetings & Events.

Its President and CEO, Douglas Anderson (pictured left), said the strong growth was across the industry, despite the unpredictable economic environment. “Global corporations are more optimistic about their travel spend going forward and certain areas of the world, such as Asia and Latin America, continue to show strong growth.”

The company’sresults also reflect regional economic trends around the world. It grew most in Asia Pacific where transactions increased by 18.5% year over year. In Latin America the increase was by 12.7%, North America 5.2%, and EMEA (Europe, Middle East, Africa) 6.2%.

On top of a record-breaking year in terms of performance, CWT introduced a range of new products, and published regular business intelligence studies and best practices offering actionable insights into travel management. They are:

• CWT Market, a free mobile application that aggregates travel apps and mobile web sites.

• CWT To GoTM gives corporate travellers access to essential travel information (mobile check-in, flight status, gate changes, delays, etc.).

• CRS by CWT, a central hotel reservation system, consolidating non-GDS hotel content in one place.

• CWT Travel Management Institute, which produced a series of publications giving insights into the business travel and meetings market, including its 2012 Travel Price Forecast, Business Travel Market Trends in 2012 and Travel Management Priorities for 2012.