Artificial Intelligence
Changi’s T2 is back. Tourism needs AI. Thai Vietjet gets “smart”. Uncovering WebBeds.
02/11/2023 by Ian Jarrett
AI and tourism: a revolution you can’t ignore Generative Artificial Intelligence (GenAI) is, in the short term, unlikely to change the human input needed for the end delivery of tourism product but has huge potential to streamline the complexities of the booking process and increasing internal bu [...]
The audience decides at this year’s Great WiT Debate – “AI will make us less human”
01/11/2023 by WiT
Leaders from some of the world’s biggest travel and tech companies debate for and against… but audience sides with the FOR team! Leaders from Agoda, Global Tix, Airbnb, Expedia and Klook took to the stage for Web in Travel’s infamous Great Debate this year at the WiT Singapore conference Oct [...]
Meet the newbies scaling their startups with tech tools
30/10/2023 by Luke Clark
From brainstorming buddy to content scaling and revenue management”, how AI is aiding each of these four startups They have come out of the pandemic, each stronger in their own ways. And now thanks to new tools driven by AI and other disruptive technologies, we heard from four regional startups a [...]
Game over for Metaverse? 2024 travel hacks. Good airport AI. SITA cruises with Costa.
27/10/2023 by Ian Jarrett
Flight booking worse than the dentist? Expedia's 2024 Air Travel Hacks Report What could be worse than going to the dentists? Or filing tax returns? Try booking a flight, survey of 1,000 Singapore flyers by Expedia has found. Close to a third (32%) found booking air travel is more daunting than [...]
Hotelbeds: PKFARE’s tech seamlessly connects hotel supply and demand (Sponsored)
25/10/2023 by PKFARE
PKFARE's cutting-edge technology, extensive channel network, and refined operations have significant contributions to the mutual growth of Hotelbeds and PKFARE in both sales volume and gross margin. Moreover, rate violation risks have effectively decreased. In 2023 H1(the first half of 2023), the co [...]
Does AI speak in a loud voice, or is it monotone like the sci-fi movies?
18/10/2023 by Arvindh Yuvaraj
It seems like you can’t go 30-minutes these days without hearing talk of Artificial Intelligence or seeing AI-related posts on social media - and for good reason. AI, now dubbed “the new internet”, “the biggest paradigm shift since the iPhone”, and “our future overlord”, has advanced a [...]
Opportunities for startups abound in the age of vertical disruption
17/10/2023 by Luke Clark
“To be able to have automation and language models that enable a robot to engage with your customer? It changes the paradigm.” As every sector in travel from tours and activities, to flights, hospitality and corporate travel undergoes massive change, the WiT Singapore 2023 panel on ‘Vertical [...]
Creation platform, AI chatbot for corporate bookings, payments – Amadeus continues in quest to simplify travel
16/10/2023 by Yeoh Siew Hoon
“In Asia, I sometimes use John Smith, simpler for everyone”: Javier Laforgue It’s just slightly over a year since this veteran in air distribution moved to Singapore to head up Asia Pacific for Amadeus. He came in at a time of “the renewal of travel” in the region. With the region fully o [...]
AI protects rhinos. Food and computers mashed. Saudia launches with AI.
13/10/2023 by Ian Jarrett
Poachers face a new enemy in South Africa Thanda Safari, a luxury private game reserve in Zululand, KwaZulu-Natal, is using ground-breaking technology in the ongoing fight against rhino poaching. The game reserve has introduced artificial intelligence-driven collars to monitor its black and whit [...]
APAC leads in travel resurgence; consumers see trips as a necessity, not luxury
12/10/2023 by Arvindh Yuvaraj
“Stability has returned and seasonality is back,” says Google's Hermione Joye While the travel industry flourished in 2019, it came to an abrupt halt in 2020 for obvious reasons. Over the past two years, the sector witnessed a series of closures, reopenings, the emergence of vaccinated travel l [...]