Hospitality
Looking ahead in the Northeast Asia travel market
15/02/2024 by WiT
Northeast Asia is a mosaic of interconnected yet distinct travel markets, making it an incredibly dynamic region. Throughout the past year, airlines have worked to reestablish connections between Northeast Asia and Southeast Asia, rejuvenating routes that had faltered during the pandemic. The Northe [...]
Gen-AI in travel: Game-changer or hype?
15/02/2024 by Arvindh Yuvaraj
Industry leaders weigh in on the real-world potential of GenAI in travel and hospitality Speculation surrounding the potential of generative AI to ‘revolutionise’ the travel industry was rampant in 2023, yet tangible applications weren’t popping up the way GenAI advocates had hoped they would [...]
How GPT Store fits in the travel, tours and activities market
12/02/2024 by Arvindh Yuvaraj
“The learning curve is so low with many of these GPTs that it really benefits those who are willing to jump in, imagine, and experiment.” Earlier this year, OpenAI's GPT Store opened its doors to its paying subscribers, marking a pretty significant milestone in the evolution of AI-driven conver [...]
Smooth succession at Expedia Group as Gorin takes over from Kern
09/02/2024 by Yeoh Siew Hoon
“Time to go back on offense and lead the industry,” says Peter Kern as he hands over reins A smooth succession and transition in leadership is always to be celebrated. Look at the TV series, “Succession” and how it had to take four seasons to tell the stories of psychosis and skullduggery t [...]
China’s outbound spurs partnership. Simplifying Thailand’s long-stayers. Airline IT insights. More.
08/02/2024 by Ian Jarrett
PKFARE and Umetrip step out together As China bounces back from the pandemic, the challenge for companies is to seize emerging opportunities in the accelerating outbound travel market – and find the right partners to achieve lasting results. Cue, PKFARE which has inked a strategic partnership [...]
Relaxed visas, AI, and B2B loyalty programs bolster promising start to 2024
07/02/2024 by Arvindh Yuvaraj
As the tourism industry sets its course for the year, Omri Morgenshtern, CEO of digital travel platform Agoda, sees 2024 as a promising period for travel enthusiasts worldwide. Speaking at the ASEAN Tourism Forum 2024 in Laos, Morgenshtern highlighted the industry's positive momentum, building upon [...]
Hotels leverage dynamic pricing and personalisation as tug of war with OTAs intensifies
06/02/2024 by Arvindh Yuvaraj
The competitive landscape between online travel agents (OTAs) and hotels is heating up as per the latest insights from SHR Group's Hotel Industry Trends Report 2024. This report, based on analysis from over 2,000 international hotels leveraging SHR Group channels, sheds light on emerging trends that [...]
Seeking human advice on travel in the age of AI
05/02/2024 by Arvindh Yuvaraj
Globetrotter who visited every country by age 25 joins Skyscanner as a travel ambassador and has some tips for us “The best travel advice I’ve received from someone else would be to always carry a copy of your passport/visa with you during your travel, and to carry some passport sized photos wi [...]
Singapore ends 2023 on a high but concerns loom over costs and demand
02/02/2024 by Yeoh Siew Hoon
STB forecasts 15-16m arrivals in 2024, short of 2019’s 19m There’s much reason to celebrate within Singapore’s tourism industry as Lunar New Year approaches on Febuary 10. The destination saw a 115% increase in the number of visitors last year, from 6.3m in 2022 to 13.6m in 2023, which fell [...]
Schiphol app curbs flight stress. Hilton ready to chat. Visa waiver ignites travel surge. More.
02/02/2024 by Ian Jarrett
Your watch is your flight buddy Amsterdam Schiphol Airport has created an app for Apple Watch that uses AI and motion sensors to give travellers up-to-date information about their flights. The app tells users when their flight is leaving or arriving, which gate to go to, and provides status updates [...]