Hospitality
Singapore ends 2023 on a high but concerns loom over costs and demand
02/02/2024 by Yeoh Siew Hoon
STB forecasts 15-16m arrivals in 2024, short of 2019’s 19m There’s much reason to celebrate within Singapore’s tourism industry as Lunar New Year approaches on Febuary 10. The destination saw a 115% increase in the number of visitors last year, from 6.3m in 2022 to 13.6m in 2023, which fell [...]
Schiphol app curbs flight stress. Hilton ready to chat. Visa waiver ignites travel surge. More.
02/02/2024 by Ian Jarrett
Your watch is your flight buddy Amsterdam Schiphol Airport has created an app for Apple Watch that uses AI and motion sensors to give travellers up-to-date information about their flights. The app tells users when their flight is leaving or arriving, which gate to go to, and provides status updates [...]
MakeMyTrip hails best ever quarter driven by high travel demand
02/02/2024 by Linda Fox
India online travel agency MakeMyTrip Group (MMT) has reported its highest ever quarterly gross bookings, revenue and profit for its fiscal 2024 third quarter. The Gurugram, India-based business reported a 20% increase in gross bookings to $2 billion while revenue increased 26% to $214 million. [...]
WiT Podcast: Customer love to planet love; practise what you preach
01/02/2024 by WiT
This is Episode 2 of the Customer Love series. Listen to Episode 1 here. In the middle of this episode, “From Customer Love to Planet Love”, Eric Ricaurte, CEO of Greenview burst (nearly) into song, reciting the lyrics of Barry White’s Practise What You Preach – “You say there's a lesso [...]
Phocuswright, WiT to launch Middle East travel tech conference in Dubai, May 3
31/01/2024 by WiT
Northstar Travel Group’s two leading travel tech platforms, Phocuswright and WiT, are joining forces to launch a Middle East conference in Dubai on May 3. Scheduled to be held pre-Arabian Travel Market week, the one-day conference, at Grand Movenpick Media City, will blend the best of Phocuswri [...]
Travel + Leisure Co acquires Accor Vacation Club
31/01/2024 by WiT
Travel + Leisure Co. (NYSE:TNL), the world’s leading membership and leisure travel company, announced an agreement to acquire the vacation ownership business of global hospitality giant Accor (AC:FP) for US$48.4 million. The acquisition is expected to close in the first quarter of 2024 and to be i [...]
Agoda expands partnership with WWF to support conservation initiatives across Southeast Asia
29/01/2024 by Arvindh Yuvaraj
Travel booking platform, Agoda, announced its enhanced collaboration with the World Wide Fund for Nature (WWF) at the ASEAN Tourism Forum (ATF). The expansion includes the Eco Deals Program, now supporting eight conservation projects in Southeast Asia. Agoda has also pledged USD $1 million to WWF-Si [...]
Rabbit R1 and its impact on Tours and Activities
26/01/2024 by Arvindh Yuvaraj
The debate continues on its implications in wider tech and travel space Read Part 1 of Travel Pros React to the Rabbit R1 here. Earlier this month, tech startup Rabbit made waves with the launch of its R1, a pocket-sized AI assistant designed to do daily ‘smartphone tasks’ without the use [...]
Pickleball courted by TravelAI. WAGS and HABS in the money. Robots on Tokyo Bay. More.
25/01/2024 by Ian Jarrett
Help for Pickleball fans If you’re a fan of Pickleball - a fast-growing paddle sport combining elements of ping pong, badminton and tennis - chances are you will find it difficult to source a pickleball court on your travels. Step up, TravelAI which specialises in personalised travel experienc [...]
Millennials and Gen Zs up travel budgets for more shared experiences
24/01/2024 by Arvindh Yuvaraj
Social media is a primary source of travel inspiration, with over 80% basing their travel bookings on recommendations from non-celebrity figures Klook's latest Travel Pulse research reveals that 3 in 5 travelers are allocating up to half of their budget to create meaningful connections while explor [...]