Hospitality
Weakest link in cybersecurity. Poles’ rail revolution. 24/7 concierge. FlyAkeed gets boost.
22/09/2023 by Ian Jarrett
Humans are the weakest link in cybersecurity The vulnerability of the travel industry to modern tech has been exposed by the cyberattack on MGM Resorts in Las Vegas which crippled the company’s operations. Frustrated guests were unable to check in at MGM Resorts, electronic payments were disru [...]
Expedia Group and Philippine Airlines launch PAL Holidays travel platform
19/09/2023 by WiT
New platform will connect travellers to 900,000 properties worldwide, supported by Expedia's network In a strategic collaboration, Philippine Airlines (PAL), the Philippines' national flag carrier, has unveiled PAL Holidays, a travel website powered by Expedia Group. This new platform, available in [...]
Accor to double down on digital marketing with learnings from pandemic
18/09/2023 by Yeoh Siew Hoon
Lessons learnt are “valuable long-term gains”, says Ollie Ansell Bar tending requires pretty similar skills to revenue management, when you think about it. Both require you to be good at reading signals, except with the former, it’s reading human cues on the spot and with the latter, it’s a [...]
Top of the WiT: Human revolution, social marketing, true sustainability, and the Heart of a Friend
18/09/2023 by WiT
Top Of The WiT is a grab of the trendiest news in travel, tech and Asia - all condensed into a nugget-sized podcast.     In this episode, we're gearing up for WiT's annual flagship event, WiT Singapore. Themed 'The Human Revolution, this year's event gathers the brightest minds and [...]
Your face is your passport. AI ranks Phuket restaurants. Trip.com gets sustainable.
15/09/2023 by Ian Jarrett
SITA works on ‘biggest innovation in the travel industry in at least a decade’ A time when airline passengers no longer need to show their physical passport when arriving in a country may not be too far away following a trial between SITA and the government of the Caribbean nation of Aruba. [...]
Flightroutes24 adds hotels as it continues global expansion
13/09/2023 by Yeoh Siew Hoon
Back in the hands of its original founders, Flightroutes24, the global B2B marketplace for flight content, is ready to expand not only geographically but also across verticals – it is adding hotel content, launched in 2023, according to Nancy Zhou, co-founder and vice president, business developme [...]
WOW Porto, it’s a corker of an experience
11/09/2023 by Ian Jarrett
Lady Gaga meets Dom Perignon over a glass of port at this new cultural hotspot If you didn’t know already, Lady Gaga once wore a cork dress, a fetching little number adorned with gold and silver-plated cork, embroidered beads and metallic threads. The image of Lady Gaga and her cork dress is a [...]
3 trends keeping travel leaders awake at night
11/09/2023 by WiT
Ahead of the Web in Travel Singapore event on October 2-4, titled The Human Revolution, three travel leaders have told us about the emerging trends that are keeping them awake at night.  With AI developing faster than ever, and climate change becoming increasingly urgent, these leaders told us what [...]
Green Rooms, farm-to-table, glamping take spotlight at PHIST
11/09/2023 by Yeoh Siew Hoon
From rooms that “love and protect the earth” to rewards for good behaviour, Thai hoteliers take steps to balance sustainability and profitability From having “Green Rooms” to rewarding guests with f&b vouchers for good environmental behaviour, hoteliers in Thailand are taking steps to � [...]
At nine, Klook rolls out K.AI trip planner and Klook Kreators to convert
08/09/2023 by Arvindh Yuvaraj
Hits $3b gross booking value in a year of “travelsilience” As Klook celebrates its ninth anniversary, the platform for experiences and travel services recorded its strongest performance to date, despite the challenges of a travel industry recovering from the pandemic. With flight capacity sti [...]