Hospitality
Embracing mobile, sustainability, and unique experiences – insights from an indie traveller at heart
01/08/2023 by Arvindh Yuvaraj
What is the value we are bringing travellers, asks Branavan In a vibrant gathering of travel enthusiasts and industry leaders at WiT Indie 2023 (Penang, Malaysia), Branavan Aruljothi, (Cluster Market Lead, Malaysia, Booking.com), took the stage and shared his journey as an indie traveller while s [...]
Indie travel urged, it’s time to be optimistic, proactive, and bold again
31/07/2023 by Arvindh Yuvaraj
“Healthy cultural progress within a technology-based word depends on the curiosity, imagination and boldness of individuals, of entrepreneurs, of people who dare to see what is not there yet.” - Dato’ Dr. Ooi Kee Beng As the executive director of host venue Penang Institute, Dato’ Dr. Ooi K [...]
Travellers spend more time researching trips than they do running a marathon
27/07/2023 by Arvindh Yuvaraj
Expedia Group's Path to Purchase research unveils travellers' content consumption habits, showcasing the growing impact of social media and advertising on travel decisions. Expedia Group recently released its Path to Purchase research, providing insights into how travellers plan and book their trip [...]
Judges announced for Travel Changemakers Awards
25/07/2023 by WiT
Asia's top travel tech leaders to recognize innovators who redefined post-pandemic travel The Asia Travel Technology Industry Association (ATTIA) and Web in Travel (WiT) have unveiled the prestigious panel of judges for the inaugural Travel Changemakers Awards 2023. The awards aim to honor trail [...]
Trip.com unveils TripGenie, its next-gen AI travel assistant focusing on personalisation
25/07/2023 by WiT
By interpreting user input and responding with rich text, images, and related pages, TripGenie represents a significant step towards a “super AI assistant” for users. Travel service provider, Trip.com, has introduced TripGenie, an AI travel assistant incorporated into its mobile app, designed t [...]
Sold out! How Singapore won the music tourism lottery
21/07/2023 by Arvindh Yuvaraj
The city-state went all out and supplied to a surging demand, reaping the rewards of a regional gap in the market. According to Dictionary.com, the word “flex”, when used as slang, means to boast or brag; show off. Cambridge Dictionary, on the other hand, describes it as “to show that you are [...]
eDreams shames airlines. AI trips gain traction. Euro’s sizzling startup cities.
20/07/2023 by Ian Jarrett
And Europe’s top city for start-ups is… The numbers have been crunched…London leads the latest annual ranking of Europe’s biggest start-up hubs. EU-Startups has been tracking the top cities linked to this year’s visits on EU-Startups.com – and the associated number of unique visitors [...]
Finding the new: Travel pros are shifting marketing strategies and redefining experiences
19/07/2023 by Arvindh Yuvaraj
Insights on the changing landscape of destination marketing and the power of personalized experiences In the wake of the pandemic, destinations worldwide were forced to pivot their marketing strategies and find innovative ways to attract local customers. As travel resumes and borders reopen, the fo [...]
China allows credit cards. New EU visa rules. Cloud-based airports.
14/07/2023 by Ian Jarrett
SITA’s technology unites India’s airports under the cloud Travel technology provider SITA has secured a landmark deal with Airports Authority of India to provide technology to 43 of India’s biggest airports. “The deal will see improvements to over 2,700 passenger touchpoints, paving the [...]
Uncovering future opportunities in red ocean and soft power of Japan
13/07/2023 by Yeoh Siew Hoon
From digital collaboration to new desires of travellers, travel brands seize new growth in Japan The first thing you notice when you land at Haneda airport is how busy it is – from immigration to customs to the taxi rank – despite it being almost 10pm. I think I waited almost an hour for a tax [...]