Words To Live By: The Year In Review And Looking Forward to 2023, Part 2
Continuing our annual round-up where we ask our industry friends about the lessons and words from 2022 and what they are looking forward to in the new year, as well as the words they will embrace in the new year.
Eric Gnock Fah, COO & Co-founder, Klook
Looking back – one word to [...]
Words To Live By: The Year In Review and Looking Forward to 2023, Part 1
The 2022 Oxford word of the year is “goblin mode”. The term, which refers to “a type of behaviour which is unapologetically self-indulgent, lazy, slovenly, or greedy, typically in a way that rejects social norms or expectations”, was the first word of the year to have been decided by public [...]
Solve employee concerns over travel expenses with virtual payments, suggests new study
WITH so many new tech-based solutions out there supporting the hybrid-and-remote work model, it’s not unwarranted for corporate employees to be concerned over certain old-school processes in their workplace. According to a new study conducted by Forrester Consulting, commissioned by Amadeus Cytric [...]
Tech In Travel: TikTok rocks in travel searches; Sabre and Mastercard tackle the pay maze, Airbnb and the Great Depression, Australia builds world’s longest EV highway
The influence of TikTok for travel-related information is gathering pace among consumers in South-east Asia. Consumer research company, Milieu Insight, says TikTok is gaining popularity as a search engine when it comes to the discovery of products, services, and places to visit.
Milieu Insight [...]
Singaporean travellers still enjoy loyalty and rewards programs, but hospitality might be missing the mark
CUSTOMER loyalty used to be relatively simple - set up a loyalty program, reward customers with redemption points, vouchers, or gifts, rinse and repeat. But, with omnichannel and digital platforms, cultivating customer loyalty has become rather complicated. The big question is - do customers even ca [...]
Would you risk your job for sustainable travel? 27% of APAC business travellers would, says survey
TRAVEL may be picking up all over the world, but that doesn’t mean concerns from the last two years have completely disappeared. New research via the SAP Concur business traveller survey finds that APAC corporate travellers are still concerned about the continuing health and safety threats from CO [...]
Top of the WiT Ep 11: New industry leaders, empowering indie warriors, and Star Wars socks
On Top Of The WiT, we bring you a grab of the news that happened this week in travel, technology and Asia – interesting nuggets that caught our eye and made it into the weekly WiT newsletter.
This week, we talk about the convergence of the "old world" and this new, endemic one. Siew Hoon, [...]
Tech in Travel: Trees for travellers, Metaverse for airlines, a solution to eliminate margin-eating intermediaries and Uber drives deeper into travel, sort of.
Adventure travel specialist, G Adventures is going deep into the woods with a significant financial investment in restorative travel technology start-up, Reforest. Brisbane-based Reforest is a digital platform connecting travellers with local communities that are actively restoring their ecosystems [...]
Video: “I don’t like the term artificial intelligence. I like the term assisted intelligence.” (WiT Singapore 2022)
"Regardless of old world or new world, it is necessary that we put customers at the heart of the business. Human touch is key because we're in hospitality - regardless of what technology or product you have - you've got to have that in order to make it work."
Those words were spoken emphatica [...]
WiT Studio: Danielle D’Silva (Booking.com) explains the meaning of sustainability in hospitality
WiT Studio hosts a series of exclusive interviews with key players in the industry to discuss the new age of travel, tech, and tourism in Asia and beyond. Subscribe to our YouTube channel here.
On this episode, Danielle D'Silva (Head of Sustainability, Booking.com), opens up about creating a [...]
