Hospitality
I interviewed ChatGPT about travel, life, and overcoming the fear of Artificial Intelligence
09/12/2022 by Arvindh Yuvaraj
THERE are a few reasons why some people may be afraid of AI. They may not understand how it works and may be unsure of what it is capable of. Another reason is that some people may be afraid of the potential for AI to become smarter than humans and potentially pose a threat to our existence. Additio [...]
Tech In Travel: SITA’s megatrends, a whopper for Hopper, Prince Harry flies with IATA, and hotel guests want greater satisfaction, if you don’t mind.
08/12/2022 by Ian Jarrett
SITA’s Megatrends report indicates just how much travel will change Meet the Megatrends, a new report from SITA, has confirmed what we all suspected  about the shape of future travel. The report examines 12 emerging technological, societal, traveller, and economic trends that will significant [...]
Words To Live By: The Year In Review And Looking Forward to 2023, Part 2
07/12/2022 by WiT
Continuing our annual round-up where we ask our industry friends about the lessons and words from 2022 and what they are looking forward to in the new year, as well as the words they will embrace in the new year.   Eric Gnock Fah, COO & Co-founder, Klook Looking back – one word to [...]
Words To Live By: The Year In Review and Looking Forward to 2023, Part 1
06/12/2022 by WiT
The 2022 Oxford word of the year is “goblin mode”. The term, which refers to “a type of behaviour which is unapologetically self-indulgent, lazy, slovenly, or greedy, typically in a way that rejects social norms or expectations”, was the first word of the year to have been decided by public [...]
Solve employee concerns over travel expenses with virtual payments, suggests new study
05/12/2022 by Arvindh Yuvaraj
WITH so many new tech-based solutions out there supporting the hybrid-and-remote work model, it’s not unwarranted for corporate employees to be concerned over certain old-school processes in their workplace. According to a new study conducted by Forrester Consulting, commissioned by Amadeus Cytric [...]
Tech In Travel: TikTok rocks in travel searches; Sabre and Mastercard tackle the pay maze, Airbnb and the Great Depression, Australia builds world’s longest EV highway
01/12/2022 by Ian Jarrett
The influence of TikTok for travel-related information is gathering pace among consumers in South-east Asia. Consumer research company, Milieu Insight, says TikTok is gaining popularity as a search engine when it comes to the discovery of products, services, and places to visit. ‍Milieu Insight [...]
Singaporean travellers still enjoy loyalty and rewards programs, but hospitality might be missing the mark
30/11/2022 by Arvindh Yuvaraj
CUSTOMER loyalty used to be relatively simple - set up a loyalty program, reward customers with redemption points, vouchers, or gifts, rinse and repeat. But, with omnichannel and digital platforms, cultivating customer loyalty has become rather complicated. The big question is - do customers even ca [...]
Would you risk your job for sustainable travel? 27% of APAC business travellers would, says survey
29/11/2022 by Arvindh Yuvaraj
TRAVEL may be picking up all over the world, but that doesn’t mean concerns from the last two years have completely disappeared. New research via the SAP Concur business traveller survey finds that APAC corporate travellers are still concerned about the continuing health and safety threats from CO [...]
Top of the WiT Ep 11: New industry leaders, empowering indie warriors, and Star Wars socks
26/11/2022 by WiT
On Top Of The WiT, we bring you a grab of the news that happened this week in travel, technology and Asia – interesting nuggets that caught our eye and made it into the weekly WiT newsletter. This week, we talk about the convergence of the "old world" and this new, endemic one. Siew Hoon, [...]
Tech in Travel: Trees for travellers, Metaverse for airlines, a solution to eliminate margin-eating intermediaries and Uber drives deeper into travel, sort of.
24/11/2022 by Ian Jarrett
Adventure travel specialist, G Adventures is going deep into the woods with a significant financial investment in restorative travel technology start-up, Reforest. Brisbane-based Reforest is a digital platform connecting travellers with local communities that are actively restoring their ecosystems [...]