WITNext Summercamp to coach and match talent with right travel job
One of the most common laments I hear in my conversations with industry folks – whether from hotels, airlines, convention centres, travel agents, tour operators – is how hard it is to find good quality staff these days.By good quality, they mean, young, enthusiastic, energetic, clever, creative [...]
Accor tailors Mercure for China
Accor has re-engineered its Grand Mercure brand for the China market, which was unveiled at the inauguration of Grand Mercure Shanghai Zhongya by Accor (pictured left), the first hotel adapted to the new positioning.Grand Mercure combines Accor’s extensive China and international hotel experienc [...]
Dusit Thani to focus on meetings and Asia markets
The news coming out of Bangkok has not been exactly good these past months but hoteliers in the city remain resilient and optimistic that customers will not lose faith as Thailand struggles to pick itself up as one of Asia’s favourite destinations.The Thai government has, after all, declared this [...]
Wego goes global – 34 new country sites launched
With its aim of becoming a global travel brand, Wego.com has announced global expansion plans with the launch of 34 new country sites in 20 different languages, targeting almost all developed or emerging travel markets worldwide.The company soft launched these 34 country sites, including Singapor [...]
Cheap and cheerful, channel agnostic, that’s Scoot
For someone who’s about to get a new airline flying within the next few months, Campbell Wilson looked fairly relaxed when I caught up with him in Scoot’s office at Changi Terminal 1.But the New Zealander confessed to having sleepless nights with each night thinking about different things. For [...]
Fuel costs make dent in AirAsia’s income
AirAsia's net profits for Q4 2011 tumbled to RM135.7 million (US$44.8 million) from RM311.1 million a year earlier due to rising fuel prices. The airline spent RM475 million on fuel during the period reviewed compared with RM292 million a year ago. Average fuel prices increased 36% over the year, [...]
Spare us the pain, what travellers want in their online experiences
Consumers in less developed countries are more frustrated with the destination selection, shopping and booking process than travellers in more developed markets, a new study shows.The study, Empowering inspiration: the future of travel search, attempts to uncover the pain points travellers face d [...]
CAPA, WIT launch new event, Airline Cloud9
Airline Cloud9 event to explore the magic of simultaneously achieving customer satisfaction and improving ancillary revenues: a joint event by CAPA and WITA new airline technology and distribution conference will be jointly launched by the Sydney-based CAPA - Centre for Aviation and Singapore-bas [...]
Consumers in APAC embrace ethical shopping
Shopping with a conscience is taking off in Asia Pacific with an increasing number of people inclined to buying items that are environmentally friendly and based on fair trade principles, according to the latest MasterCard survey on ethical spending.The survey revealed respondents from Indonesia, [...]
Leading Hotels experiments with removal of transaction fees
Three-and-a-half years after he took up the reins at Leading Hotels of The World and shook things up at the 84-year-old luxury hotel collective, Ted Teng (left) may be shaking up things again.He is piloting a project to remove transaction fees and move to a flat membership fee. With transaction f [...]
