Amadeus creates world’s first interline EMD link
The application of Electronic Miscellaneous Document (EMD) to interline partnerships means that participating airlines can now facilitate payment for and delivery of ancillary services across their partnerships and alliances.Amadeus estimates that up to 20% of air bookings made through its system [...]
WIT’s new event features all-woman speaker cast
WIT will launch a new event called WITX: Women In Travel which will feature an all-woman speaker cast.To be held April 27 at Dusit Thani Hotel, Bangkok, the one-day conference will feature women leaders of different generations, cultures and backgrounds who will address issues and trends, share idea [...]
In every dream home: Trying out 9flats & Airbnb
I have to admit, my most recent trip to Singapore was a price-sensitive excursion. Which is to say I was looking at a stay of three weeks with a budget which would have comfortably offered me a nice suite for one night, at the Ritz-Carlton.Clearly there were going to be tensions between my vis [...]
BCD Travel tackles talent crunch in Asia
A recent whitepaper commissioned by BCD Travel's confirms that Asia is facing a huge talent crunch in the corporate travel industry.The survey by the world’s third largest travel management company found that organisations frequently face difficulties matching the right talent to the open positio [...]
AirAsia “resolves” fare issue with Australia consumer watchdog
The Australian Competition and Consumer Commission (ACCC), the country’s consumer watchdog, slapped AirAsia with a lawsuit on January 17 claiming some fares sold on the airline’s website do not display prices inclusive of all taxes, duties, fees and other charges.“Businesses that choose to [...]
Travelport partners Satguru, gains access to 14 new African countries
Travelport has inked a distributor agreement with Satguru Travel & Tourism, Africa’s largest travel company outside of South Africa, which will see the GDS provider grow its African network from 27 to 41 countries and its existing GDS operations in a further two.Through this 16 country di [...]
AirAsia improves efficiency with new airline operational management system
Guests of the low cost carrier can now expect even better customer service as it deploys merlot.aero, a state-of-the-art tool, to further improve its on-time performance and minimize costsThe new cutting-edge tool smartly forecasts, organises, predicts, measures and reports on daily aircraft and cr [...]
How to tame the black water dragon
On Sunday midnight, the Dragon will leap into our circle and as with any good Chinese girl, I’ve been reading up the predictions for the year.So first up – it is going to be a “challenging” year, say the feng shui experts with happenings in three main areas – money, natural disasters and [...]
Declaring ‘year of the brand’, Worldhotels steams ahead with growth
The Euro zone may be on the brink of crisis – how many brinks are there before one blink brings it down – but Worldhotels remains bullish for the year ahead and in fact, is anticipating its best year.
At its annual global conference in London, in between downing cups of “Shrek’s ear [...]
‘Tighter budgets but expect more to go social’
The first thing you should know about Graeme Beardsell is that he was born in Penang. His father was in the Royal Australian Air Force stationed in Butterworth at the time. At the age of one, he left the Malaysian island.
The second thing you should know about the Chief Customer Development and [...]
