Could Leo ‘The Baggage Robot’ make air travel feel more personal?
Fresh innovation in the airport space has been long overdue. And it shows. Visiting an airport is probably one of the most strenuous parts of any journey involving air travel. Long queues, heavy bags and vigorous security are enough to disenchant even the most romantic of travellers.
Fortunately, [...]
Future is in generic apps and WeChat is paving way for Western world, says KLM’s Pieter Elbers
For an airline that’s celebrating its 97th birthday, KLM Royal Dutch Airlines has done a pretty good job of innovating in the digital space. It was the first airline to start using Facebook Messenger to communicate with its customers.
It’s been active on social media – its Lost and Found vi [...]
2020 Insights: T&E – the game-changer for business expenses (infographic)
Business travel-related expenses account for, on average, 10% of a company’s annual budget. The unique habits and expectations of millennials will put upward pressure on this. With Asia expected to home 60% of the world’s millennials globally by 2020, current Travel and Expenses (T&E) operat [...]
The common leadership traits of Qatar’s Akbar Al Baker and AirAsia’s Tony Fernandes
I had the pleasure of interviewing His Excellency, Akbar Al Baker, CEO of Qatar Airways, and Tan Sri Dr Tony Fernandes, group CEO, AirAsia on stage in Amsterdam last week at the CAPA Aviation Awards of Excellence 2016 and while you couldn’t find more different personalities, I was struck by what t [...]
Sojern survey: When and where travellers are heading for year-end holidays
As the year draws to an end and travellers are planning to take their vacation break Sojern, a leading performance marketing platform for travel brands, takes a look at the planning patterns for Q3 and Q4 2016.
Its recently released Q3 Global Travel Insights report, based on the analysis of over [...]
The Wrap: Finland enlists the help of Travelport to boost Asian tourist arrivals
The weekly news roundup: Visit Finland’s partnership with Travelport, Sabre’s new Traveler Experience Platform, more perks for Malaysia Airlines loyalty programme members
DESTINATIONS: Finland enlists the help of Travelport to boost Asian tourist arrivals
Finland is looking to Asia f [...]
Letter from Nikoi: Nine lessons from 12 years of WIT
I am lying on the beach in Nikoi Island, a private island retreat, off Bintan, Indonesia. This island in the Riau Archipelago was developed by former Australian banker Andrew Dixon and his partners into a back-to-nature resort for stressed out urbanites looking to reconnect with nature.
Yesterday [...]
WIT CONFERENCE 2016: We’re our own competition, says Ctrip’s Jenny Wu
Ctrip, China’s largest travel brand, believes that being its own competitor has enabled it to grow to be where it is today.
“Whether it is for a company or person, the most competition should be yourself. You should challenge yourself and go beyond your boundaries. Think about how to challen [...]
WIT CONFERENCE 2016: In Pictures
WIT Conference 2016, October 18-19, ends on a high note with almost 500 delegates from all the world who come to Singapore to reimagine the future of travel and technology with us. This event marks the end of a 12-year cycle, a remarkable journey made possible with strong support from all in the ind [...]
WIT CONFERENCE 2016: Accor’s Issenberg talks digital, transformation and Asia
The advent of the digital age has brought disruption to many businesses, but Michael Issenberg (chairman and CEO of Accor Asia Pacific) prefers to view this mega trend in a much more positive light.
“I like to use a different word – 'enabler' as opposed to 'disruption'. It is important to vie [...]
