Only 6% travellers fully trust AI, as new study maps excitement amidst anxiety
Latest Booking.com research report reveals excitement, hesitation, and regional contrasts shaping consumer attitudes towards Artificial Intelligence (AI)
Booking.com has released The Global AI Sentiment Report, drawing on insights from over 37,000 consumers across 33 markets to explore how people a [...]
Kei Shibata on unusual starts, grit and golden era for Asia | Conversations On Turning 20
When you get to the ripe young age of 20, you’re bound to collect lots of stories – not only about the past but lessons for the future.
As WiT marks its 20th year in 2025, we turn the spotlight on our community, our tribe pioneers and leaders, to tell their stories and share their views on th [...]
Shorter, cozier tours. DerbySoft’s AI agent. STARFLYER upgrades loyalty. MakeMyTrip’s successful new platform.
Arival report cites shorter tours, smaller groups - travellers prioritize intimacy and convenience
Travellers in the U.S. and Europe are increasingly opting for shorter, smaller, and more flexible tour experiences, according to Arival’s 2025 Tour Taker report, with input from 800 U.S. and 1,600 [...]
STB and OpenAI sign first-of-its-kind MOU to prepare tourism sector for AI-driven future
The Singapore Tourism Board (STB) and OpenAI have signed a Memorandum of Understanding (MoU) to advance Singapore's tourism sector for a future driven by Advanced AI. This marks the first adoption of OpenAI’s technology by a national tourism organisation in Asia, reinforcing Singapore's position a [...]
HeyMax acquires Hong Kong’s krip to accelerate regional expansion in loyalty and rewards market
HeyMax’s first acquisition fast-tracks its regional expansion, bringing over 6,000 credit card deals offered by over 3,000 merchants, and personalized loyalty experiences to consumers in Hong Kong and travelers visiting the city.
HeyMax, a loyalty and travel rewards platform based in Singapore, t [...]
Africa, Arabia, and algorithms: Travel tech’s new frontiers
At Phocuswright Europe 2025, a standout session hosted by WiT brought together three travel leaders with bold visions for three fast-evolving regions – Africa, the Middle East, and China. Bayo Adedeji, CEO of Wakanow; Ross Veitch, CEO and co-founder of Wego; and Gareth Matthews, CMO of Dida; share [...]
Big ideas, big shifts: Hospitality tech’s generational moment
Phocuswright Europe 2025’s hospitality tech panel featuring leaders from Lighthouse, Mews, and Hostaway made one thing clear: innovation in hospitality is no longer optional – it’s inevitable, and AI is leading the charge.
If there was any doubt that hospitality tech was due for disruption, t [...]
Min Yoon on WiT Seoul, rise of K-Tech and AI survival | Conversations On Turning 20
When you get to the ripe young age of 20, you’re bound to collect lots of stories – not only about the past but lessons for the future.
As WiT marks its 20th year in 2025, we turn the spotlight on our community, our tribe pioneers and leaders, to tell their stories and share their views on th [...]
Google rewriting travel search. Expedia’s island hot list. New payment model for hotels. WanziCloud x TA Network boost connectivity
TerraPay & XanderPay unveil first-ever payment model built for hoteliers
TerraPay and XanderPay have announced a partnership to launch the first payment model specifically tailored for hotel brands and property owners, aiming to simplify international payments and streamline financial operation [...]
TSA allows shoes. Civitatis’ secret sauce. Gen Z’s all-inclusives. Power bank, no fly. Asia’s budget spots. Alipay+, Weixin Pay partner in Malaysia.
Gen Z goes for booze, buffets, and beachside bliss, but at what cultural cost?
A new survey by Radical Storage of 1,050 British travellers reveals that Gen Z loves all-inclusive holidays, with 91.3% having taken one, far higher than baby boomers at 62.6%. Overall, 80.6% of respondents have tried th [...]
