Technology
TROOP partners with Direct Travel to enhance meeting management offerings
03/04/2024 by Arvindh Yuvaraj
TROOP, a meeting planning and group travel logistics platform, has announced a partnership with Direct Travel to expand its meeting management technology to both new and existing customers of the corporate travel management company. Known for its award-winning TROOP ONE platform, TROOP provides a [...]
Ascott earns S$342 million in loyalty platform bookings, unveils refreshed brand promise
01/04/2024 by Arvindh Yuvaraj
90% of direct web and mobile app bookings were attributed to ASR members, leading to a surge in booking revenue by over 40% The Ascott Limited (Ascott), a lodging business unit wholly owned by CapitaLand Investment (CLI), celebrated the 5th anniversary of its global loyalty platform, Ascott Star Re [...]
Good news for roos Down Under. Singapore’s Internet speed sets the pace. Amadeus support programme. More.
29/03/2024 by Ian Jarrett
VW’s life-saving RooBadge In good news for those taking road trips around Australia, Volkswagen has developed a device that could protect kangaroos and save hundreds of thousands of dollars in vehicle damage. Developed over three years by Volkswagen Australia and the DDB Group in consultation [...]
Mastercard partners with Singapore Airlines for co-branded card programmes across South-east Asia
28/03/2024 by Arvindh Yuvaraj
Mastercard and Singapore Airlines (SIA) have unveiled a five-year strategic partnership, appointing Mastercard as the preferred partner for SIA’s upcoming co-branded card programs across Southeast Asia. The partnership extends to countries including Cambodia, Malaysia, the Philippines, Singapore, [...]
WiT Podcast: Creating customer love in tours and activities
28/03/2024 by WiT
How “the connected trip” is evolving in Booking.com and how Klook is solving local pain points This final episode of “Customer Love” fittingly covers tours and activities – the things travellers do in destination. It’s the most exciting part of travel and it’s coming online at great s [...]
Fritz Demopoulos on new frontiers in travel & beyond 
26/03/2024 by Yeoh Siew Hoon
Where others see bad traffic and chaos, this entrepreneur sees opportunities. It was with this thinking that he fearlessly co-founded the first travel metasearch company in China in 2005, Qunar, which is now part of the Trip.com Group. Since his exit, he’s been keeping a watchful eye on travel tec [...]
AI and what it means for business travel management
25/03/2024 by Arvindh Yuvaraj
In recent years, the integration of artificial intelligence (AI) into various industries has spurred transformations in operational efficiency and user experiences. The impact of AI on business travel was a central focus during the Big Idea sessions at both the GBTA APAC and GBTA Europe conferences, [...]
Surveying the surveys. Trip.com gets mobile with Amadeus. NusaTrip enters digitalised market. More.
22/03/2024 by Ian Jarrett
From astro-pads to Spanish accents, there’s a survey for you Artificial intelligence has spurned the age of the travel survey. Just this week, I’ve been informed about the most difficult accents for Aussies to understand (Spanish), the world’s best cities for singles (Tokyo, followed by Doha) [...]
Inadequate airport-rail connectivity in Southeast Asia impacting aviation and sustainability
21/03/2024 by Arvindh Yuvaraj
While Southeast Asian airports handle approximately 800 million passengers yearly, less than 1% of these passengers connect to trains. The Aviation Studies Institute (ASI) has commissioned Sobie Aviation to examine Airport-Rail inter-modality in Southeast Asia. This study, part two of a broader ana [...]
Exploring the travel payments landscape in Asia
21/03/2024 by Linda Fox
Calling the travel payments landscape complex is an understatement. From a B2C perspective, travel companies are dealing with the increasing number of ways to pay and trying to get to grips with what mechanism to offer to which customer. Then there's B2B travel payments, which bring their own set of [...]