Hotels leverage dynamic pricing and personalisation as tug of war with OTAs intensifies
The competitive landscape between online travel agents (OTAs) and hotels is heating up as per the latest insights from SHR Group's Hotel Industry Trends Report 2024. This report, based on analysis from over 2,000 international hotels leveraging SHR Group channels, sheds light on emerging trends that [...]
Seeking human advice on travel in the age of AI
Globetrotter who visited every country by age 25 joins Skyscanner as a travel ambassador and has some tips for us
“The best travel advice I’ve received from someone else would be to always carry a copy of your passport/visa with you during your travel, and to carry some passport sized photos wi [...]
Amadeus strengthens biometrics portfolio with acquisition of Vision-Box
Travel distribution system Amadeus recently announced its acquisition of Vision-Box, a leading provider of biometric solutions catering to airports, airlines, and border control sectors. This strategic move marks a significant step towards enhancing the seamless traveller journey, with a focus on in [...]
Global air travel up 37% in 2023, yet challenges remain
The International Air Transport Association (IATA) recently released data indicating a continued rebound in global air travel throughout 2023, inching closer to pre-pandemic levels. Let's delve into the numbers and trends shaping this recovery.
In 2023, total air traffic, measured in revenue pass [...]
Singapore ends 2023 on a high but concerns loom over costs and demand
STB forecasts 15-16m arrivals in 2024, short of 2019’s 19m
There’s much reason to celebrate within Singapore’s tourism industry as Lunar New Year approaches on Febuary 10. The destination saw a 115% increase in the number of visitors last year, from 6.3m in 2022 to 13.6m in 2023, which fell [...]
Schiphol app curbs flight stress. Hilton ready to chat. Visa waiver ignites travel surge. More.
Your watch is your flight buddy
Amsterdam Schiphol Airport has created an app for Apple Watch that uses AI and motion sensors to give travellers up-to-date information about their flights. The app tells users when their flight is leaving or arriving, which gate to go to, and provides status updates [...]
MakeMyTrip hails best ever quarter driven by high travel demand
India online travel agency MakeMyTrip Group (MMT) has reported its highest ever quarterly gross bookings, revenue and profit for its fiscal 2024 third quarter.
The Gurugram, India-based business reported a 20% increase in gross bookings to $2 billion while revenue increased 26% to $214 million. [...]
WiT Podcast: Customer love to planet love; practise what you preach
This is Episode 2 of the Customer Love series. Listen to Episode 1 here.
In the middle of this episode, “From Customer Love to Planet Love”, Eric Ricaurte, CEO of Greenview burst (nearly) into song, reciting the lyrics of Barry White’s Practise What You Preach – “You say there's a lesso [...]
JTB and Veltra partner for Tour & Activity business, focused on enhanced experiences
In a move to tap into individualised travel preferences, travel companies JTB and Veltra recently formalised a capital and business alliance agreement. The primary goal is to foster and expand tour and activity businesses, with a specific focus on catering to the growing demand within the Japanese o [...]
Rabbit R1 and its impact on Tours and Activities
The debate continues on its implications in wider tech and travel space
Read Part 1 of Travel Pros React to the Rabbit R1 here.
Earlier this month, tech startup Rabbit made waves with the launch of its R1, a pocket-sized AI assistant designed to do daily ‘smartphone tasks’ without the use [...]
