Technology
Google, Expedia, Travelport and Wego on AI risks, opportunities
04/10/2023 by Mitra Sorrells
Accuracy – and the risk of hallucinations – are key concerns about responses generated by large language models. In late November it will be one year since OpenAI launched ChatGPT. In the months since, figuring out how to use the large language model technology behind it and other generative [...]
Winners of WiT Travel Changemakers Awards 2023 announced
04/10/2023 by WiT
10 Innovative Organisations are honoured for transforming their propositions with technology, paving the way forward for the APAC Travel Industry  The Asia Travel Technology Industry Association (ATTIA) and Web in Travel (WiT) are delighted to announce the winners of the inaugural Travel Changemak [...]
OAG to airlines: Time to park legacy systems and look to the new tech stack
02/10/2023 by Ian Jarrett
Shift is critical to scrap outdated and clunky legacy systems that create headaches for staff and passengers alike, says OAG. Travel data specialist OAG has released its comprehensive Travel Tech Report 2023, titled ‘From Old to New, the System Transition in the Airline Industry’, in which it c [...]
Global hospitality industry sees double-digit growth in Q4, Europe leads the way
28/09/2023 by Arvindh Yuvaraj
Cultural events help economy, with Beyonce's Seattle concert boosting hotel occupancy by 36% As we step into the fourth quarter of 2023, the global hospitality industry is experiencing a notable surge in optimism. Amadeus has released its Demand360 business intelligence data, revealing that global [...]
Air Asia on the MOVE. Hopper’s new bed partner. Go City rides with Big Bus. More.
28/09/2023 by Ian Jarrett
Now everyone can help Tony Fernandes Air Asia founder Tony Fernandes says he came up with the airline’s tagline – “Now, Everyone Can Fly” - while taking a shower. Now, Fernandes wants help with a tagline for airasia MOVE which he describes, in a personal message to airasia members, as � [...]
B2B platform Globick secures $1.5 million in funding to fuel technological advancement
28/09/2023 by WiT
The platform is expanded its client base to serve over 35 customers across 12 different countries. Globick, a B2B connectivity platform specialising in tours and experiences, has successfully secured $1.5 million in funding through a recent investment round. Based in Barcelona, Spain, Globick revea [...]
Hospitality in 2024: Daycations and luxury brands make it big
27/09/2023 by WiT
Trends driven by the Experience Economy and shift in traveller patterns At the time of writing, there are 96 days left in 2023. It feels like only yesterday when everyone was abuzz over new travel and hospitality trends for the year - social marketing, a rebound in footfall, the Metaverse... now, [...]
Do consumers care about influencers?
26/09/2023 by Arvindh Yuvaraj
The effectiveness of Influencer Marketing in driving direct sales is not significant, but there’s still a lot of value in this vertical, says Milieu study In the last decade or so, the undeniable growth of social media has given rise to a new breed of celebrities: the influencers. These individua [...]
Generative AI and “seamless travel” dominate Expedia’s Fall catalogue 
26/09/2023 by WiT
Company has doubled down and invested massively in the latest tech capabilities using AI and machine learning to accelerate innovation, says CEO Expedia Group has unveiled its Autumn Release 2023, showcasing an array of new features and products aimed at enhancing the travel planning process. These [...]
Google’s enhanced Bard AI Chatbot integrates with Google apps, expanding possibilities for travel and more
22/09/2023 by Arvindh Yuvaraj
New features improve collaboration, check answers, and extend language support Goolgle took a big step towards enhancing the capabilities of its generative AI chatbot, Bard, by unveiling a host of new features that enable users to double-check responses, collaborate seamlessly, and integrate with a [...]