Changi’s T2 is back. Tourism needs AI. Thai Vietjet gets “smart”. Uncovering WebBeds.
AI and tourism: a revolution you can’t ignore
Generative Artificial Intelligence (GenAI) is, in the short term, unlikely to change the human input needed for the end delivery of tourism product but has huge potential to streamline the complexities of the booking process and increasing internal bu [...]
2024: Rebooters, surrenderers, and foodies to set new travel trends
Booking.com has released its annual Travel Predictions research, revealing that travel will be at “the core of existence” in 2024. In other words, the report says that travel will shift from being an escape from reality into a core part of life.
Booking.com’s report states that 80% of APA [...]
Are passports a thing of the past? SITA is working on it
Digital Travel Credentials will smooth the journey from boarding to Butterfly Farm
In the three decades he’s been with SITA, Sumesh Patel, who was appointed president, Asia Pacific, in 2017, has seen all that’s evolved in airline and airport technologies, and he remains as impassioned about the [...]
Thailand’s Kasikorn Bank Group invests $25m in Traveligo, rebranding to Gother
Thai domestic OTA to partner with TakeMeTour and expand overseas
Thailand’s Beacon Venture Capital, a subsidiary of Kasikorn Bank, has invested US$25m in Traveligo, a Thailand domestic OTA founded in 2015 by Anupong Kriangkrailipikorn, and which will be rebranded to Gother.
The news, announc [...]
The audience decides at this year’s Great WiT Debate – “AI will make us less human”
Leaders from some of the world’s biggest travel and tech companies debate for and against… but audience sides with the FOR team!
Leaders from Agoda, Global Tix, Airbnb, Expedia and Klook took to the stage for Web in Travel’s infamous Great Debate this year at the WiT Singapore conference Oct [...]
Mastercard and Agoda collaborate to streamline B2B payments in travel
The expanded partnership aims to modernise payment processes, enhancing efficiency in B2B transactions worldwide
Mastercard is expanding its partnership with Agoda in a move aimed at B2B payments in the travel and tourism sector. This collaboration seeks to address the long-standing challenges asso [...]
Money, sustainability and tech dominate talk in hospitality boardrooms
Sensor Flow wins HICAP's first Tech Challenge, showing what's top of mind for hotel executives
In moderating the “Views From the Boardroom” panel, at the HICAP hospitality investment conference last week, I did some homework to find out how boardroom conversations in hospitality companies had c [...]
Meet the newbies scaling their startups with tech tools
From brainstorming buddy to content scaling and revenue management”, how AI is aiding each of these four startups
They have come out of the pandemic, each stronger in their own ways. And now thanks to new tools driven by AI and other disruptive technologies, we heard from four regional startups a [...]
Sky high priorities: Passengers demand speed and convenience in 2023
The International Air Transport Association (IATA) has unveiled the findings of its 2023 Global Passenger Survey (GPS), shedding light on the evolving priorities of travellers. The resounding message from passengers around the globe is clear: speed and convenience take precedence, and they are incre [...]
Game over for Metaverse? 2024 travel hacks. Good airport AI. SITA cruises with Costa.
Flight booking worse than the dentist? Expedia's 2024 Air Travel Hacks Report
What could be worse than going to the dentists? Or filing tax returns? Try booking a flight, survey of 1,000 Singapore flyers by Expedia has found.
Close to a third (32%) found booking air travel is more daunting than [...]
