Reflections on the eve of “Hello, New World”: We’ve come a long way already
As he writes on the eve of another WiT-Web In Travel event, the first fully physical version since the pandemic, Luke Clark reflects on what a difference a year can make, both for travel and the individuals behind it
The first thing that you noticed on arrival was the talking heads. Not the band. [...]
History, hotels, hospitality: Evolution of the Asian hotel brands
This article was originally written as an exclusive by Giovanni Angelini for 4 Hoteliers.com
TRAVEL, as we know it, is as old as mankind and since the very early stage of humanity, people have traveled in search of shelter, food, betterment, safety, and comfort.
The Chinese rulers during the S [...]
Cost, talent, and tourism: Making sense of the airline industry in the “new world”
IF you've travelled internationally in the last year or so, chances are you've stared – wide-eyed and jaw open – at the price of flight tickets. Before everyone's least favourite microbe rocked our world, low-cost airlines used to be able to offer truly low-cost fares. Even regular airlines were [...]
In a Gen Z’s words: Why I never considered hospitality as a career
“Sell hospitality as centered around experiences, not service”
Now more than ever, the hospitality industry is facing a huge talent challenge. Covid hollowed it out, many were asked to leave, even more left, those who stayed were overwhelmed and even more so now as travel recovers. The future l [...]
Reality check: WFA it’s not what you think it is!
WFA is all good and well for those who've actually worked in an office before and know what it's like. But what about the newbies who've never had a chance to experience working with people in a real environment? What are they missing? Can the older generation offer a helping hand? Timothy O'Nei [...]
Will 2022 be the year for travel with demand rebounding?
Jen Catto, chief marketing officer of Travelport, shares insights from the company’s latest study that reveals travel is back.
AFTER two years of border closures and international travel restrictions, people are excited to get away. So much so, they are willing to forgo entertainment, shopping an [...]
Q&A: Why – and how – travel brands should embrace verifiable ID
AFFINIDI is a Singapore-based
technology company founded by global investment firm Temasek in 2020. Affinidi
uses decentralized technologies to enable the creation and sharing of
verifiable digital credentials, empowering individuals and organizations to
have control of their personal data.
Sinc [...]
We’re optimistic and ambitious: Peter Kern on 2022
Bumps ahead but this summer could be gangbusters, says Expedia Group CEO
An executive interview with Peter Kern by Travel Weekly's Arnie Weissmann
I THINK the summer of '22 will probably be the biggest travel summer of all time, even with some countries constrained. We're optimistic, we're am [...]
No, guests do not require human-provided services in hospitality
This opinion piece is by Max Starkov, a hospitality and online travel tech consultant and strategist.
THE classic philosophy in hospitality
goes like this: customers – whether leisure, business, corporate group or SMERF
members - require services provided by super nice, smiling, well-trained
[...]
5 technology trends transforming the travel industry in 2022
THIS article by Sébastien Fabre, CEO, SITA for Aircraft, examines the five critical travel technology trends emerging from the Covid pandemic set to transform the industry in 2022 and beyond. He calls for sustainability to be baked into today's essential industry transformation.
1. Auto [...]
