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Smart baggage at Munich. Booking.com ‘frustrated’. Traveloka eyes Thailand. More.
06/10/2023 by Ian Jarrett
First smart baggage trolleys for Munich Airport Passengers at Munich Airport can now enjoy a more digital experience before departure. Using a tablet on a carry-on baggage trolley, travellers can enter their flight data manually or scan their boarding card. They will then receive their flight in [...]
Trip.com Group champions innovation and technology as strategic priority (Sponsored)
05/10/2023 by Boon Sian Chai
Boon Sian Chai is the Managing Director & Vice President, International Markets, Trip.com Group _____________________________________________________________________ While the travel industry is much stronger than it was during the pandemic, companies are still recovering and adapting to a v [...]
Legends wins WiT/Phocuswright Global Startup Pitch
04/10/2023 by Mitra Sorrells
Legends has won the 2023 Phocuswright/WebinTravel Global Startup Pitch event while SquadTrip received the People’s Choice Award. The competition began in May with more than 120 startups, categorized by region - Asia Pacific, Europe, Americas, Middle East/Africa – and a Wild Card division. [...]
Google, Expedia, Travelport and Wego on AI risks, opportunities
04/10/2023 by Mitra Sorrells
Accuracy – and the risk of hallucinations – are key concerns about responses generated by large language models. In late November it will be one year since OpenAI launched ChatGPT. In the months since, figuring out how to use the large language model technology behind it and other generative [...]
Winners of WiT Travel Changemakers Awards 2023 announced
04/10/2023 by WiT
10 Innovative Organisations are honoured for transforming their propositions with technology, paving the way forward for the APAC Travel Industry  The Asia Travel Technology Industry Association (ATTIA) and Web in Travel (WiT) are delighted to announce the winners of the inaugural Travel Changemak [...]
OAG to airlines: Time to park legacy systems and look to the new tech stack
02/10/2023 by Ian Jarrett
Shift is critical to scrap outdated and clunky legacy systems that create headaches for staff and passengers alike, says OAG. Travel data specialist OAG has released its comprehensive Travel Tech Report 2023, titled ‘From Old to New, the System Transition in the Airline Industry’, in which it c [...]
With great elasticity, Healy aims to wrap arms around 1,001 hotels from Dubai
02/10/2023 by Yeoh Siew Hoon
Excited about Middle East opportunity, Accor's CCO to focus on revenue management, pricing discipline and distribution partnerships After 12 years of living in Singapore, a full cycle in the Chinese calendar, Kerry Healy, who took up her new role of (wait for this, it’s a long one) Chief Commerci [...]
Will AI make us less or more human? To be answered next week
28/09/2023 by Yeoh Siew Hoon
“It will force humans to think more about what it is that actually makes us human” Next week, the WiT Singapore conference will close on our Great Debate with the question, Will AI make us less or more human? I’ve been mulling over the question for a while and there are days when I believe [...]
Global hospitality industry sees double-digit growth in Q4, Europe leads the way
28/09/2023 by Arvindh Yuvaraj
Cultural events help economy, with Beyonce's Seattle concert boosting hotel occupancy by 36% As we step into the fourth quarter of 2023, the global hospitality industry is experiencing a notable surge in optimism. Amadeus has released its Demand360 business intelligence data, revealing that global [...]
Air Asia on the MOVE. Hopper’s new bed partner. Go City rides with Big Bus. More.
28/09/2023 by Ian Jarrett
Now everyone can help Tony Fernandes Air Asia founder Tony Fernandes says he came up with the airline’s tagline – “Now, Everyone Can Fly” - while taking a shower. Now, Fernandes wants help with a tagline for airasia MOVE which he describes, in a personal message to airasia members, as � [...]