.gif)
More collaboration, increasingly powerful data and a greater focus on travellers are the major themes that run throughout the annual survey on travel management priorities by Carlson Wagonlit Travel (CWT).
The CWT Travel Management Priorities report found that of the travel managers surveyed responsible for the Asia-Pacific region, 73% said finding innovative ways to generate savings is a high priority for them in 2014, followed by optimising end-to-end processes (63%), and improving online adoption (55%).
Technology also opens up new opportunities for travel managers to service corporate travellers like never before with the availability of big data, and the proliferation of mobile apps and social networks.
At the same time security requirements remain in sharp focus—to protect not only employees on the road but also the information carried on their devices.
The report identifies the seven priorities as (see chart below):
- Find innovative ways to generate savings
- Drive growth in online adoption
- Optimise end-to-end travel processes
- Further promote the travel programme
- Redesign the travel policy
- Develop a mobile strategy
- Reinforce corporate social responsibility
.gif)
David Moran, CWT’s executive vice president, global marketing & enterprise strategy, said, “Identifying savings is still the top priority for travel managers across the globe. However, the greater focus on traveller experience marks a fresh, positive chapter for the industry. We’re working on new, innovative ways to help travel managers achieve their money-saving objectives at the same time as exceeding traveller expectations, from booking to expense management, and everything in between.”
According to CWT, the free report “is a vital tool in the travel manager’s 2014 arsenal” as it explores the seven priorities in detail and focuses on timely trends, tips and concrete examples to help travel managers achieve their objectives. Download the report here.
• The survey was based on an international survey of 970 travel managers from companies ranging from mid-sized national programs with travel spend of around US$2 million annually to large, international companies with travel programmess spending in excess of than US$100 million annually.
