Shiji and dailypoint integrate PMS and CRM for real-time guest data sync
Shiji and dailypoint have launched a two-way, real-time integration between Shiji’s Daylight PMS and dailypoint’s CRM platform, allowing guest profiles, check-in details, and preferences to automatically sync across both systems. The integration gives hotel staff a single, accurate source of guest data, reducing manual entry, streamlining workflows, and enabling more personalized service throughout the guest journey. It also supports targeted marketing, better segmentation, and GDPR-compliant data practices. The integration is now available to hotels using both platforms.
“Booking anxiety” on the rise as financial uncertainty and geopolitical instability deter travellers
Protect Group has identified a growing trend of travel booking hesitancy, which it terms “booking anxiety,” driven primarily by financial uncertainty, rising costs, and global geopolitical instability. The trend is most pronounced in long-haul travel, where higher costs amplify the perceived financial risk, leading travellers to delay bookings, prioritise price, and adopt a wait-and-see approach. Five key factors are fuelling this behaviour: economic pressure, geopolitical instability, climate change, post-pandemic health concerns, and overtourism. In response, demand for refund and protection products has grown, with Protect Group’s flagship product, Refund Protect, positioned as a solution that allows travellers to convert non-refundable bookings into refundable ones.
OneReg raises NZD 7.5M Series A to accelerate global expansion of its aviation compliance platform
OneReg has closed an oversubscribed NZD 7.5 million (USD 4.4 million) Series A round co‑led by Altered Capital and Co:Act Capital, with additional UK and US strategic investors, to scale its aviation compliance and regulatory assurance platform; the company — which has seen triple‑digit revenue growth and serves airports and airlines in New Zealand, Australia, the Middle East and the US (including Dubai Airport and Air New Zealand, a ~5% shareholder) — will use the funds to grow international sales and customer‑success teams (notably in the UK, EU and Middle East), expand product development for platform scalability and enterprise airline modules, and advance AI‑native capabilities, while establishing on‑the‑ground presence in the UK, Geneva and Dubai.
Visa and Trip.com Group form strategic MoU to enhance travel experiences in Asia Pacific
Visa and Trip.com Group have signed a Memorandum of Understanding to collaborate on delivering more personalized travel experiences across Asia Pacific by combining Visa’s global payments network with Trip.com Group’s travel ecosystem; Trip.com will become a global Anchor Partner for Visa Destinations, integrating curated experiences and personalised offers into its platform, co-running marketing initiatives, and exploring deeper partnerships for affluent segments (including Visa Infinite benefits) and accelerated travel between Mainland China and the region, responding to strong regional travel demand and digital-first behaviours highlighted in Visa’s GTI 2026 study.
Shift in travel marketing and social media performance
According to new research from the TravelTech Show ahead of its June 24–25 event in London, social media marketing performance for travel operators has experienced a significant shift. Surveying over 100 travel operators, the data shows that Instagram has overtaken Facebook and LinkedIn to become the industry’s top-performing platform, driving results for 61% of companies in 2026 compared to 37% in 2024. Conversely, LinkedIn’s effectiveness dropped to 42% over the last three years, and TikTok’s impact declined sharply from 19% in 2025 to just 9% in 2026. This comes amid changing search behaviors, particularly among Gen Z consumers who are increasingly combining social media with AI to research and book trips. In response to these changing dynamics, travel brands are diversifying their future digital investments, allocating an equal 15% share of their budgets to social media platforms, AI/chatbots, and website content to maximize customer acquisition and engagement.
