tiket.com extends partnership with Sabre, incorporating a range of new solutions to support business growth
16/10/2024 by WiT
Software and technology provider, Sabre Corporation, has announced the extension of its long-standing partnership with tiket.com, an Online Travel Agent (OTA) in Indonesia. With the agreement, Sabre will continue to be tiket.com’s preferred GDS technology partner, using a variety of technology solutions to enhance operations and customer offers.
Sabre’s global content, including NDC offers, and shopping APIs will support tiket.com’s aim at delivering optimum flight choices and travel inventory to consumers. Meanwhile, the agency will adopt Sabre Direct Pay to support its virtual payment needs, delivering a secure, automated, and integrated payment process.  tiket.com will also continue to deploy Sabre’s automation tools to enhance time and cost efficiencies, while improving customer service, including through Automated Exchanges and Automated Refunds.
“Sabre has been our trusted technology partner since the very beginning, and we’re delighted to extend this strategic partnership by incorporating additional Sabre solutions into our technology stack,” said Andi Hendrawan, Director of Transportation, tiket.com. “This renewal strengthens our technology and empowers us to enhance our offerings, deliver superior service to our customers, and expand our global presence with confidence.”

Sabre and tiket.com team members at the ticket.com office

Celebrating its 13th anniversary this year, tiket.com is one of Indonesia’s largest online travel companies, offering services including flight, train, ferry, bus & shuttle, accommodation bookings, attractions, event ticketing, car rentals, and other travel essentials.
“We’re thrilled to continue our valued, long-standing partnership with tiket.com,” said Brett Thorstad, Vice President, Agency Sales & Airline Distribution, Asia Pacific, Sabre Travel Solutions. “Having supported tiket.com’s tremendous growth over more than a decade, we’re committed to providing them best-in-class technology and support to maintain and grow their competitive edge in one of the world’s fastest growing travel markets for many years to come.”
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