The secret to direct hotel bookings
By Jack Tan, Independent Hotel ConsultantRetailing hotel rooms has never been as complicated as it is today, with a myriad of channels, tools and services now available. Direct is every hotelier’s pipe dream and for some, it remains a pipe dream as the market becomes more complex and the consumer [...]
Online travel giants on building loyalty and differentiation
By Alisha SomanasWith massive shifts in the terrain of the online travel industry, how are the big players responding? When quizzed on their response to newcomers and changes in the online travel industry such as meta and mobiles, and how they will differentiate themselves from others who seek to di [...]
Embracing the Airbnb experience
By Carl GriffithIt was interesting for me listening to Julian Persaud of Airbnb simply for the number of times he used the word ‘experience’. He had a lot to say, of course, about the company and his last role with Google. But that word kept cropping up – he even used the phrase ‘touching th [...]
Make Singapore an ideas hub, invites Minister
Security is priority for a smart nationUse Singapore as test bed for new technology. That was the invitation Dr Vivian Balakrishnan, Singapore’s Minister for Foreign Affairs and Minister-in-charge of the Smart Nation Initiative, gave to the packed room of 550 travel professionals and technology en [...]
Uncovering untapped spaces in corporate travel
By Alisha SomanasAs the leisure industry focuses on making unique experiences for travellers, business travellers are following suit and seeking more personalization when they book for business. At the same time, travel management companies are looking for ways to start making additional revenue and [...]
Words from the wise and the wide-eyed
Guest blog by Maggie Rauch, senior research analyst, PhocuswrightWIT Bootcamp, the one-day, startup and innovation-focused precursor event to Web in Travel is a rare opportunity to get a peek into the future of Asia-Pacific’s online travel world. In a room filled with 200-odd people (not all neces [...]
Be first, think big say startup entrepreneurs at WIT Bootcamp
Travel industry leaders Fritz Demopoulos, CEO, Queen’s Road Capital; Rod Cuthbert, CEO, Rome2rio; Stephan Ekbergh, CEO & Founder, Travelstart; Patrick Bosworth, CEO & co-founder, Duetto and Turochas Fuad, Co-founder, Travelmob kicked off the first panel of the WIT Bootcamp on October 19 in [...]
Tearjerker in Thailand and karaoke-basketball fusion win at WITovation Awards
Rome2rio, Wego & Tourism Australia, Starwood Hotels and Resorts, Accorhotels.com and Turkish Airlines emerged winners in the WITovation Awards, presented by Sojern, which recognizes excellence in digital marketing and customer experience.The awards were presented at the WIT Conference on October [...]
The future of car rental: customers vote for WiFi over safety
Guest post written by CarTrawlerIf you asked people what they would like to see available in rental cars of the future, what would you expect to hear? Driverless cars? Virtual tour guides? How about solar-powered cars? These are just a few of the preferences selected by car rental customers partic [...]
The evolution of car rental in the global marketplace
Guest post written by CarTrawlerWith the advent of sophisticated online retailing, customers increasingly expect their needs and preferences to be met at home and abroad. The car rental sector has responded by tailoring its offering to succeed in the increasingly competitive international marketplac [...]
