Guest Blog: The Success of Travel Tech Consolidation Relies on Integration
The big are getting bigger. That sums up what’s been happening in Asia and looks all but certain to continue. Whether in the OTA space or in the hotels' space, buying sprees, mergers and acquisitions are all the rage.
Meanwhile, hoteliers may be wondering what their play is in all this, and how [...]
Guest Blog: Asia Pacific falling in line with lackluster rate growth
In a simple world, one could assume that if demand for a product or service is high, prices would likely be on an upward trajectory as well. In a hotel scenario, if occupancies were high and climbing, ADRs, you might assume, would also be on the same trajectory.
But industry insiders know this is [...]
Guest blog: Through Personalisation, Hotels Have Many Opportunities to Win Guests’ Loyalty
While it seems personalisation has generated significant buzz for a long while already, it nonetheless is a strategy in the hospitality industry that still leaves a lot to be desired — especially in the hotel booking process.
Personalisation can begin along many of the touch points in a travell [...]
As Hotel Technology Turns the Corner, Properties Should Carefully Examine Systems
Many hotels today are like older cars, in that technology has enabled them to really push their performance, but it also becomes a limiting factor if the existing structure cannot keep bolting on new solutions to old systems.
If you bought a new car today, you would expect it to come with a dashb [...]
Amid Global Uncertainty, Hotels Must Prepare Strategy for Possible Downturn
The Asia Pacific market ended 2016 with a mixed bag of results, marginally increasing occupancy 1.6% to 69%, but also posting a 0.9% fall in average daily rate to finish at US$100.46, according to data from STR. Hotels grappled with balancing stable demand and steadily increasing supply of inventory [...]
The evolution of revenue management and why it matters more than ever
No doubt every hotel in the business is constantly looking for ways to yield more revenue from its rooms. Back in the day when selling a hotel room was only through one or maybe two channels, pricing a room was far less complicated. Then new channels of sales and distribution came along, smart techn [...]
Don’t just manage revenue, create a holistic strategy
In the decade when Marriott International was credited for adapting American Airlines’ yield management practices for the hospitality industry, the Internet barely existed, Expedia was still a decade from launching, Mark Zuckerberg was just a baby and Google was 20 years from changing the world.Su [...]
