Expedia’s $100b target and how it intends to get there with its army of brands
Twenty years on since its founding, Expedia Inc intends to become the first $100b travel agency in the world and it is pulling out all stops to hit that target.
With current gross bookings standing at $71b, representing a 29% year-on-year growth, and if you take into consideration the journey s [...]
Letter from Las Vegas: Where polar bears play, Elvis is alive and Trump rules
At San Francisco airport, the queue for immigration is packed with mainly people of Asian descent – Malaysians, Singaporeans, Indonesians, Chinese, Japanese, Taiwanese, Koreans and Indians.
Maybe it’s the timing – I have flown in direct from Singapore – and the flights at this time of the [...]
From food delivery to helping hosts, Limpert eyes global play for GuestReady
During his stint as managing director of Food Panda for Taiwan and Philippines, based in Taipei last year, Alexander Limpert became an Airbnb host. That was when he realised that being a host for the sharing accommodation site wasn’t that easy, there were many things to handle.
“I saw an [...]
Getting real and more human is the only way we can beat the machines, AI included
I was at the Accor Hotels Showcase last week. This is an annual roadshow put together by the fastest-growing hotel company in Asia Pacific to showcase their range of hotels across the region.
It’s an event that’s been going for 13 years (formerly named World of Accor) and Singapore was the fi [...]
Ctrip buys out Skyscanner, first move into global meta-search territory
Following Jenny Wu, chief strategy officer of Ctrip's declarations of globalisation on stage at Phocuswright last week, this doesn't come as a surprise but it's a big deal – Ctrip acquiring Skyscanner for a valuation of £1.4b.
Edinburgh-based Skyscanner, which has built out a strong global bu [...]
Technology, travel and Trump – key takeaways from Phocuswright
Call it a funnel or a sieve or whatever, let’s face it, things are changing in online travel, lines are blurring even faster than you can say “revolution” and everyone, it seems, wants to be all things to all people.
Has specialisation died at the altar of growth – imagine, Airbnb getting [...]
Letter from Los Angeles: Globalisation and experiences are the new order in a Trump world
There were several elephants in the room during the Phocuswright conference in Los Angeles this week.
Airbnb launching Trips, taking it into Experiences and Places, with Flights and Services to be added in the future; Google Now being rolled out on top of Google flights now available in 27 co [...]
Letter from a traveller: What will it be like in the new America?
Two weeks ago, I was in Amsterdam and you couldn’t find a more liberal country than Netherlands where the coffee bars serve more than caffeine and where the people speak several languages just because they have to, situated as they are in the middle of Europe.
Even then, I sensed a growing unea [...]
Tony Fernandes on retirement, egos and one AirAsia
Last week, Tan Sri Dr Tony Fernandes was awarded Airline Executive of the Year by CAPA (Centre for Aviation) in Amsterdam. In giving this award, CAPA said, “AirAsia is back at the front of the pack and Tony has once again shown why he is one of the industry’s leading executives. The original sho [...]
Future is in generic apps and WeChat is paving way for Western world, says KLM’s Pieter Elbers
For an airline that’s celebrating its 97th birthday, KLM Royal Dutch Airlines has done a pretty good job of innovating in the digital space. It was the first airline to start using Facebook Messenger to communicate with its customers.
It’s been active on social media – its Lost and Found vi [...]
