Posts by Yeoh Siew Hoon
Remember your first job? Key is how to make your travel careers last
31/08/2016 by Yeoh Siew Hoon
We all remember the first time we did anything – first kiss, first flight – so when I asked my panelists at Tern, the travel careers event, last weekend what was their first job in travel, they all had vivid memories. Timothy Hughes, vice president business development at Agoda, worked at a b [...]
“Never let anything stop you from travelling”: 10 best quotes from intrepid women travellers
30/08/2016 by Yeoh Siew Hoon
Timing is everything and timing was on my side when I was in Penang when the “Zafigo Talk: Intimate Conversations with women on travel and culture” was on as part of the George Town Festival. The talk was moderated by Datin Paduka Marina Mahathir, founder of Zafigo.com, a new website to cater [...]
Out of Expedia into Zuzu, a virtual brand and partner for budget hotels
25/08/2016 by Yeoh Siew Hoon
Two former employees of Expedia have launched their own startup, Zuzu Hotels, to help consumers find good quality budget hotels in Asia as well as help hotels in the 2 to 3-star category get better at branding, distribution and revenue management. Vikram Malhi, who worked with Expedia for eight y [...]
Five qualities of superior leadership and what makes effective digital talent
23/08/2016 by Yeoh Siew Hoon
It’s all very well to say you want to embark on a “digital transformation” – as every company and his dog seems to be doing today – but it’s another thing to have the leaders and team who can deliver it. In a global survey of views on leadership development, done in July and August 20 [...]
Hooray, we have moved on from toilet rolls: Hartman on innovation and integration
22/08/2016 by Yeoh Siew Hoon
It was good to see veteran hotelier Richard Hartman on stage at Hotelsworld Sydney being recognised for his contribution to hospitality – he received the conference’s 2016 Global First Award – and in familiar fine fighting form. One of the things I liked about Hartman, best known for le [...]
Do we need to be more ‘touchy feely’ in a high tech world?
16/08/2016 by Yeoh Siew Hoon
In the BBC TV series, “Humans”, the world is now divided into humans and “synths”, human-like robots who work among us. They work in our police force, clean the house, look after our children and pets, and really they can do anything we can, just more efficiently and without question. How [...]
Bowie by my bed, Old Clare is turning conventional hotel thinking on its head
11/08/2016 by Yeoh Siew Hoon
The black-and-white framed photograph of David Bowie by my bedside got me at first sight. Next to it was a note that said, “We are big fans of David Bowie too … Hope you’ll enjoy one of our favourite quotes from the man. Life is not meant to be just black or white, we are constantly pushing an [...]
Nok Air’s Patee on the emotion of social media and Pokemon Go
10/08/2016 by Yeoh Siew Hoon
As far as Patee Sarasin, CEO of Nok Air, is concerned, social is the biggest phenomenon influencing the airline industry. “Mobile is just a technology but social is about emotions, and it’s harder to manage emotions,” said the Bangkok-based executive who set up the low cost airline 12 years [...]
Asia and digital will transform aviation, says Qantas’ Alan Joyce
10/08/2016 by Yeoh Siew Hoon
Asia and the digital revolution are two of the global forces that will have a longterm impact on aviation, according to CEO of Qantas group, Alan Joyce.   Speaking at the CAPA Australia Aviation Summit in Brisbane last week, he said that although the US remains Qantas’ largest market, [...]
Letter from Australia: Pokemon On The Go
03/08/2016 by Yeoh Siew Hoon
Pokemon Go, the augmented reality game where players collect in-game items and catch Pokemon characters or monsters, could either be the best thing to happen to gamers and travellers or the biggest social disaster waiting to happen. I found myself having near collisions with people in Melbourne. [...]