Posts by Yeoh Siew Hoon
WIT Japan Bootcamp goes full day, open to all, including hoteliers
26/03/2015 by Yeoh Siew Hoon
The fourth edition of WIT Japan & North Asia will feature a full-day Bootcamp the day before, June 4, for all delegates. It will set the stage for the main conference which will be held at Hotel Nikko on June 5, marking the theme, “A New Dawn Rises”.  “As we’ve grown, demand for mo [...]
Remembering LKY by his words, and deeds
23/03/2015 by Yeoh Siew Hoon
As much as any of us has been expecting it, we’re never prepared for that moment of finality. I remember the doctors preparing us, days ahead, for my father’s death. Yet when it came, it was still like a thunderbolt that left a big gap that’s yet to be filled. Noise, then silence. Transi [...]
Airbnb & Uber and how they used technology to build trust between strangers
18/03/2015 by Yeoh Siew Hoon
Listening to two speakers from Airbnb and Uber back-to-back on the same stage at ITB Berlin drummed home the amazing and scary scale the two companies have built in a short time and how disruptive they truly are at all levels. Both were interviewed by Philip Wolf, founder of Phocuswright during the [...]
Emirates Hackathon: Youths want it simple, social and more personal
17/03/2015 by Yeoh Siew Hoon
If there were some recurring themes that came out of last weekend’s Emirates Travel Hackathon, it was youths want to share, meet each other, make friends, play games and make travel fun, cheap and easy for themselves. They also want it simple, with most saying there was just too much informatio [...]
Pause the clicks and conversions, time for “magic” in hospitality
13/03/2015 by Yeoh Siew Hoon
In today’s world of performance-based marketing, where everything is measured by clicks and conversions, it is almost sentimental to see a hotel company invest in something as intangible as “entertainment” and “magic”.But this is what Accor Asia Pacific has been doing for well over a decad [...]
Virtual reality, smartwatches and Apple Pay – their implications for travel
11/03/2015 by Yeoh Siew Hoon
The first time I started wearing glasses was when I noticed how many people were wearing them too. It made me less self-conscious to be called “Specky”.So when I put on my first pair of Occulus Rift virtual reality glasses, it made me wonder if in a few years’ time, when this technology become [...]
You got to milk the cow to survive in the OTA farm
05/03/2015 by Yeoh Siew Hoon
So there I was – I had just written my post about how hard it is to build an OTA of any consequence and during the first session I attended at ITB Berlin, Darren Huston, President & CEO of Priceline Group, was talking about “milking the cow”.“Our employees are workhorses, not show ponies [...]
Letter from Berlin: The hard, hard world of online travel
04/03/2015 by Yeoh Siew Hoon
First stop, KaDaWe, the store that once was the beacon of capitalism when the Berlin Wall was still a Wall. It’s been upgraded and refreshed but essentially the layout’s still the same.The sixth floor is where, during ITB week, you will run into the world’s travel industry professionals who co [...]
THE LIST: Hotels hand-picked for the time-poor and impatient jetsetter
25/02/2015 by Yeoh Siew Hoon
How often are you asked by your friends for hotel recommendations? Too often, if you are frequent travellers like Trey Shores and Kei Shibata, which is why the two have teamed up to launch THE LIST, a collection of hand-picked hotels that they believe will suit the tastes of like-minded travellers.T [...]
WIT Start-Up Pitch: TraveDoc wants to be the Uber of doctors
24/02/2015 by Yeoh Siew Hoon
Q: Describe the business, core products and services in one paragraphTraveDoc is the online doctor appointment scheduling service for people living and traveling in a new country. Fast, easy and free, TraveDoc lets you choose and schedule an appointment with a great physician, dentist, or specialist [...]