The 7 Stages to the New Normal
Changing the way we travel would have been unthinkable at the end of 2019. But now we must accept it. The travel world has been turned upside down. How can we get back to a normal steady state and how does that happen? Welcome to the seven stages of the new normal, writes Timothy O’Neil-Dunne, pr [...]
Why search needs to get better and how we can do it for travellers
We have a plethora of options for search but in the English and other Latin languages, the term “Google it” has become as synonymous as “Kleenex”. Perhaps more so.
While the average American uses about 50 Lbs of tissue paper a year, we say the words of the leading search brand and enter a [...]
Who is upfront? Woman, Man, Mouse or Machine?
This is a guest blog by Timothy O'Neil-Dunne, managing partner at T2Impact and co-founder of Air Black Box.
We all know there is supposed to be someone competent upfront when we fly. A lot of what I do is about travel technology, and I spend a lot of time looking at the issues of how technol [...]
The Ghost of Years Past Will Come Back To Haunt Us
Usually at the end of each year, I am asked to reflect on what happened in the world of airline and travel technology the previous year and what can be expected for the coming year. The process often drives me to have near term thoughts and see if this fits into a somewhat loose understanding I have [...]
Is my personal information the price of access to free data?
The emergence of the consumer as an Info-WhoreFrom an old fashioned point of view, the world we live in today has evolved the very nature of Capitalism. Traditional business models that were founded on the basic concepts of profit from the sale of products and services have been swept away by the di [...]
The death of the travel agent, Episode 9
Previously on “Lost”, we saw the Travel Agent who had been caught in a time warp constantly making the same mistake over and over again. (With apologies for the use of certain Americanisms in this piece). In one of the Day 1 sessions at WIT’s Little Big 10 Conference, Martin Symes (pictured b [...]
The changing face of start-ups in APAC
The fourth annual WIT Bootcamp was so overflowing they had to change venues at the last minute to accommodate the additional people attending. As WIT is now celebrating its 10th birthday it is relevant to reflect on the changing face of start-ups in travel in Asia.Speaking with several of the attend [...]
The Contextless Generation
The Contextless Generation - what a mouthful and sadly, this may be what we are generating. A world where context becomes created artificially rather than naturally.
This was brought home when, over the holidays, I was watching a group of friends engage (of many different age groups) in that gr [...]
Maturity, Millennials and Motivation: Changing of the guard
WIT at 9 mature? Yes. This year the WIT team made a run at bridging the gap between fantasy and reality with the WIT Developer & Designer Challenge.
The first crop of 9 – auspicious number – revealed a sense of maturity. We had three student teams, one of whom went on to win the overall [...]
#WITChallenge: Taking on some of travel’s hardest problems with fresh perspectives
At the beginning of this year Yeoh Siew Hoon, producer of the WIT Conference, and I had a conversation about why the industry is long on talk and short on real innovation. We both agreed that we needed fresh eyes on the challenges within the travel sector, but not entirely naïve or unknowing. Th [...]
