Travel Forward 2026: Loyalty-gaming and shift from automation to actual intelligence
Phocuswright has released its latest Travel Forward report, outlining the forces shaping global travel in 2026; from the macro trends steering demand, to the dynamics redefining loyalty, to the continuous accelerating of AI. If there’s one key takeaway from the report, it’s that travel has moved [...]
Letter from Seoul: High anxiety, hard questions and high stakes
“Don’t worry about the next 20, worry about the next six months”
Back in Singapore, after landing at 1am and walking my dog through tropical humidity six hours later, I found myself reflecting on the strange magic of travel.
Just 24 hours earlier, I had been in Seoul, pacing along the Han [...]
From photography, influencing and storytelling, travel’s creative minds reimagine the future
“Always go a little further into the water” – David Bowie
While much is written about the technology toys of the future, the part that too often seems to be lacking is an exploration of just how creative tomorrow’s talent needs to become, in order to help master the challenges ahead of us.
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Daryl Lee on B2B’s AI moment and impact on rate parity and value
When Daryl Lee walked on stage for his first public appearance as Group CEO of Dida, he was only three days into the job, yet already crystal clear about what he had signed up for.
After eight years leading global expansion at WebBeds, Lee had made headlines for joining what many considered a fast [...]
Hotel CEOs on AI, distribution, and the next battle for direct
For years, hotel CEOs have talked about the power struggle between brands and online travel agencies (OTAs). But now, a new force is reshaping that battleground – Artificial Intelligence.
During the “Views from the Boardroom” panel at the HICAP conference held in Singapore in October, leader [...]
The Next 20: What will shape travel’s new era?
Global Travel Tech Thinktank identifies trust among 3 key battlegrounds - here's a summary
If the past 20 years were about putting travel online, the next 20 will be about rebuilding travel entirely — powered by AI, reshaped by demographics, and tested by global risks we can no longer ignore.
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How experiences are reshaping the next gen of travel commerce
At the GetYourGuide Unlocked Summit in Bangkok last week, a panel gathered to unpack one of the travel industry’s most promising yet complex frontiers – the “Things To Do” sector, the vast constellation of activities, tours, and experiences valued at a $400B+ market.
The conversation brou [...]
How engineers work with AI across Southeast Asia and India
Agoda has released a new study called the AI Developer Report which shows that artificial intelligence (AI) adoption is high among software developers in Southeast Asia and India, but its usage is still maturing. Developers use it pragmatically to accelerate work without compromising quality, while [...]
TourRadar’s Fall Release focuses on AI discovery and social commerce in travel
TourRadar, the organised adventure platform, has announced its Fall 2025 Release, introducing new AI discovery tools, the expansion of TourRadar Moments, and enhanced community features, including the $1m RISE Partner Fund, that bring social commerce to life across the platform.
Over the past six [...]
ICYMI: We made a short film to open WiT Singapore 2025, using AI
A young boy and his sister are on a runaway train. There's danger afoot. Where are they heading? Will anyone save them? Will they save each other?
To celebrate WiT's 20th anniversary, we created a short film to kickstart the event using the kind of tech that has defined 2025 - AI. Artificial Int [...]
