Artificial Intelligence
Expedia Group B2B: The invisible engine powering the world’s travel bookings
23/10/2025 by Henry Beh
Every time a traveller books a hotel through a loyalty portal, redeems points online, or makes a travel booking on another platform, there’s a good chance Expedia Group B2B is quietly working behind the scenes. Its name may not appear on the booking page, but its technology often powers what happ [...]
The next generation of travel: Trust, vibe and the coming AI wave
08/10/2025 by Yeoh Siew Hoon
At the Next Generation Leaders event yesterday morning, held as part of WiT Singapore, four voices from across Asia’s travel ecosystem – Laura Houldsworth (Booking.com), Timothy Hughes (Agoda), Morris Sim (Montara Hospitality) and Jacinta Lim (Seek Sophie) – examined how the new travel [...]
Expedia partners with OpenAI for Access Connectors, Perplexity for Comet launch
07/10/2025 by Morgan Hines
Expedia Group has partnered with Perplexity on the launch of Comet, its free, downloadable browser and artificial intelligence (AI) assistant. To encourage use, Expedia is giving travelers an opportunity to cash in on their download of the AI browser with Silver status in OneKey.  “This i [...]
Amex’s travel app. Rise of secondary cities. TechnoHub is here. HBX Group’s high score.
18/09/2025 by WiT
Amex launches all-in-one travel app and digital passport for modern explorers American Express has launched a suite of new digital tools for its Card Members. Central to this rollout is the Amex Travel App, an all-in-one platform designed to help travellers discover destinations, plan, and book tri [...]
Online Travel In Asia: The Untold Story (Full Documentary)
04/09/2025 by WiT
The story of Asia’s online travel industry has never been simple. It has been a tale of scrappy entrepreneurs, ambitious global players, fast-changing technology, and travellers whose habits shifted as quickly as the markets themselves. Online Travel in Asia: The Untold Story is a documentary two [...]
ZUZU raises fresh capital, bets on AI to scale soul of indie hospitality
28/08/2025 by Yeoh Siew Hoon
ZUZU Hospitality has raised US$5.9 million in a Series B extension round which includes long-time backer Wavemaker Growth, with participation from Velocity Ventures and other existing investors. The Singapore-based startup, founded in 2017 by former Expedia executive Vikram Malhi, is positioni [...]
Klook’s IPO. AI sharpens Agoda. United sues Kiwi. Gathern gets $72M. Yatra’s new AI.
22/08/2025 by WiT
Klook eyes $500M U.S. IPO amid market rebound Klook has hired Goldman Sachs, Morgan Stanley, and JPMorgan to work on a potential U.S. initial public offering that could raise about $500 million, according to people familiar with the matter. The Hong Kong-based travel booking platform, backed by Sof [...]
Google’s AI flights. Airbnb’s ‘Reserve Now, Pay Later’. Agoda’s new AI bot. Klook tackles Muslim-friendly travel.
14/08/2025 by WiT
Google’s new AI flight deals aims to find cheaper trips Google has launched Flight Deals, an AI-powered search tool that lets travellers describe their ideal trip in plain language without rigid dates, origins, or destinations required. Using advanced AI to interpret user preferences, the feature [...]
93% of APAC travellers want AI in their travel plans, but only 8% fully trust it
06/08/2025 by WiT
Latest Booking.com research report reveals excitement, hesitation, and regional contrasts shaping Asia Pacific consumer attitudes towards Artificial Intelligence.  Booking.com released its first Global AI Sentiment Report, drawing insights from over 37,000 consumers across 33 markets globally to e [...]
Rewriting travel: From anti-loyalty to creators’ power
31/07/2025 by Yeoh Siew Hoon
At WiT Indie, where travel’s rebels and rule-breakers come to play, the conversation isn’t just about distribution channels or loyalty metrics – it’s about dismantling the old world of travel and building a new one grounded in community, creativity and traveller-centric thinking. That’s [...]