Why the ‘Indie Edge’ matters to the OTA power players
While the major OTAs are largely driven by scale, their travellers are increasingly seeking indie travel experiences, which explains why almost all of them are entering the tours and activities space.
With the market inching closer to a projected US$279 billion market size by 2025, and only 30% o [...]
Only 6% travellers fully trust AI, as new study maps excitement amidst anxiety
Latest Booking.com research report reveals excitement, hesitation, and regional contrasts shaping consumer attitudes towards Artificial Intelligence (AI)
Booking.com has released The Global AI Sentiment Report, drawing on insights from over 37,000 consumers across 33 markets to explore how people a [...]
STB and OpenAI sign first-of-its-kind MOU to prepare tourism sector for AI-driven future
The Singapore Tourism Board (STB) and OpenAI have signed a Memorandum of Understanding (MoU) to advance Singapore's tourism sector for a future driven by Advanced AI. This marks the first adoption of OpenAI’s technology by a national tourism organisation in Asia, reinforcing Singapore's position a [...]
Google rewriting travel search. Expedia’s island hot list. New payment model for hotels. WanziCloud x TA Network boost connectivity
TerraPay & XanderPay unveil first-ever payment model built for hoteliers
TerraPay and XanderPay have announced a partnership to launch the first payment model specifically tailored for hotel brands and property owners, aiming to simplify international payments and streamline financial operation [...]
“Still human at the core”: Klook’s Sarah Wan on conscious travel, AI content and future of experiences
In an age of algorithmic itineraries and AI influencers, Sarah Wan, General Manager, Singapore, Indonesia and Malaysia, of Klook, reminds us that the future of travel is still deeply, messily human. “At the end of the day,” she said during WiT’s Travel Tech Thursday session in Kuala Lumpur, � [...]
B2B gets personal, local and powerful: The new rules of engagement in travel tech
At WiT Japan & North Asia 2025, a conversation around the B2B travel tech landscape revealed one thing: the back end is no longer background noise. It’s where real travel innovation is happening.
Moderated by WiT’s founder Siew Hoon Yeoh, the panel brought together industry leaders Eric Zhu [...]
From parking lots to travel: How Reiwa and PKSHA want to write a new AI-led chapter in Japan
When punk rocker-turned-founder of Reiwa Travel Takaya Shinozuka met the team at AI investment fund, PKSHA Technology, sparks didn’t just fly – they lit the fuse for a bold experiment in reimagining Japan’s online travel landscape.
At WiT Japan & North Asia 2025, the entrepreneur, on his [...]
Lotte’s Travel+Fintech app. China tops Japan in trends. Technoheaven’s bed bank. HotelBank x TA Network. SEO is out, AI is in
China tops Japan as Singaporeans spend strategically this June
YouTrip’s June Holiday Travel Trends Report reveals that despite economic pressures, Singaporeans are still embracing travelwith more intention and financial strategy. One in four travellers visited multiple destinations during the mo [...]
Expedia’s Shilpa Ranganathan: Not about shiny but simple, intuitive tech
For Shilpa Ranganathan, product leadership isn’t about shiny tech – it’s about trust, empathy, and making travel feel effortless.
Speaking at Phocuswright Europe, the Chief Product Officer of Expedia Group laid out her vision for how AI and human-centred design can radically simplify the comp [...]
Timothy O’Neil-Dunne on fixing travel, generational change and consumer trust | Conversations on Turning 20
When you get to the ripe young age of 20, you’re bound to collect lots of stories – not only about the past but lessons for the future.
As WiT marks its 20th year in 2025, we turn the spotlight on our community, our tribe pioneers and leaders, to tell their stories and share their views on th [...]
