Featured
How Mandai’s Belina Lee found her “ikigai” in tech, business and wildlife
25/06/2024 by Yeoh Siew Hoon
From immersive wildlife experiences to tech automation and animal care, Singapore Mandai’s deputy CEO says she’s in the business of love After  27 years of working in the corporate world, Belina Lee, Deputy CEO of Mandai Wildlife Group and CEO, Mandai X, says she’s finally found her “ikiga [...]
Jane’s Tours Singapore pivots to private groups and excursions
13/06/2024 by WiT
Pandemic forced a rethink to adapt to changing trends It often takes a foreigner to appreciate what locals take for granted about their countries and no one has been more passionate about showing off and sharing Singapore’s heritage, culture and story to foreign visitors and locals alike than Ja [...]
“Don’t build zombie companies,” Thayer’s Hemmeter advises startups
10/06/2024 by Yeoh Siew Hoon
Specialist travel investor sees “bloody battle” ahead as AI plays out in the changing of search and engagement AI or no AI, new tech or old tech, teams still make all the difference between success and failure in a startup, said Chris Hemmeter, c0-founder and managing director of Thayer Venture [...]
Solve air problems with tech and commercial will follow, urges Trip’s Xing Xiong
06/06/2024 by Yeoh Siew Hoon
AI “most powerful tool” – 15% efficiency improvement in engineering, 80% of queries answered by bots, 95% answered within 20 seconds “Use tech to solve the problems and commercial will follow”. That was the central message delivered by Xing Xiong, COO of Trip.com Group, to the more than [...]
Sustainability reigns in Taiwan amid tourism recovery
04/06/2024 by Yeoh Siew Hoon
From forest parks to Slow Food festivals, emphasis is on biodiversity and local communities Amid the recovery in the Taiwan travel market, with inbound back at 70% of 2019  levels and outbound exceeding 2019 levels to some destinations, Taiwan’s travel players are willing to take it slow and ste [...]
Letter from Shanghai: Of Mona Lisa, Gravitational Arena and Innovationism
31/05/2024 by Yeoh Siew Hoon
The last time I was in Shanghai was in October 2019, when I attended Trip.com Group’s 20th anniversary party. I recall it felt like a rock concert, almost like a coming out party as the group declared its ambitions to grow into a global giant as well as be the champion for Chinese inbound. [...]
With “innovationism” as its new philosophy, Trip.com Group comes roaring back
31/05/2024 by Yeoh Siew Hoon
Goal to be No 1 flight OTA in five years; robust growth driven by higher-tier members and youths Trip.com Group is back and if you ever had any doubts about its resurgence and ambitions, well, those were swept away by the mighty and impressive show of force it put on for its Envision 2024 Global Pa [...]
Lighthouse expands in APAC, brings its insights to hoteliers in the region
28/05/2024 by Yeoh Siew Hoon
The newly-rebranded Lighthouse (formerly OTA Insight) is keen to shine more light on data insights for hoteliers in Asia Pacific. Chief Revenue Officer, David Collier, during a recent visit to Singapore, shared that with the business experiencing significant global growth, Lighthouse is keen to expa [...]
The quandaries humans in travel tech face in their journey towards AI La La Land
22/05/2024 by Yeoh Siew Hoon
From getting away from “curse of the search box”, to reimagining user interfaces, and delivering on the “AI Agent Era”, human revolution needed to answer the hard questions AI is posing. And no, AI does not have the answer. Both a human revolution is needed amid the technology revolut [...]
Aviasales sees growth in travel between Central Asia and GCC
21/05/2024 by WiT
Metasearch platform Aviasales has reported a significant increase in travel activity between Central Asian states and the Gulf Cooperation Council (GCC) countries. Speaking at the recent Phocuswright WiT Middle East 2024, Anton Baitsur, CEO, said the increase highlights growing economic and cul [...]