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Letter from Samarkand: Forget alien encounters, this happened for real
20/10/2023 by Yeoh Siew Hoon
I’ve been to many events in my life but never have I had an experience where a woman was vacuuming the stage, three minutes before the scheduled starting time, and in the middle of my delayed-by-an-hour panel, we were interrupted by a helicopter taking off on the lawn outside the venue. That it [...]
PKFARE, claiming first mover advantage in global race, sets clear path to differentiation
17/10/2023 by Yeoh Siew Hoon
Culture is the critical piece, says Jason Sui Once operating fairly alone in the global air aggregation and distribution space, Shenzen-based PKFARE now finds itself in increasingly competitive waters as more China-based flight platforms expand their wings beyond their home market. Said Jason Su [...]
Hopper’s APAC B2C team axed amid cuts of 250 jobs
12/10/2023 by Yeoh Siew Hoon
Hopper’s 250 job cuts this week included its entire Asia Pacific B2C team, including its head of Asia, Reno Wang. In his LinkedIn post, Wang, who said this was the first layoff in his career, said, “I have had the amazing privilege of trailblazing Hopper business into APAC, where we were active [...]
Letter from Samui: Great balls of fire and long live The Human Revolution
10/10/2023 by Yeoh Siew Hoon
Key takeaways from WiT Singapore 2023 I am writing this from Rocky’s, a resort in Samui, a Thai island I haven’t visited in at least a decade. There’ve always been other destination distractions and somehow, Samui had lost its appeal to me – the over-building in Chaweng, the main beach stri [...]
Expedia Group expands B2B offerings across Asia-Pacific region
05/10/2023 by WiT
Jetstar Airways and Mastercard among a slate of new partners that have adopted Expedia tech, as the platform grows its APAC footprint During the inaugural EXPLORE 23: Connect Asia event, Expedia Group announced a series of new travel partners who have adopted Expedia Group’s technology solutions, [...]
Trip.com Group champions innovation and technology as strategic priority (Sponsored)
05/10/2023 by Boon Sian Chai
Boon Sian Chai is the Managing Director & Vice President, International Markets, Trip.com Group _____________________________________________________________________ While the travel industry is much stronger than it was during the pandemic, companies are still recovering and adapting to a v [...]
Legends wins WiT/Phocuswright Global Startup Pitch
04/10/2023 by Mitra Sorrells
Legends has won the 2023 Phocuswright/WebinTravel Global Startup Pitch event while SquadTrip received the People’s Choice Award. The competition began in May with more than 120 startups, categorized by region - Asia Pacific, Europe, Americas, Middle East/Africa – and a Wild Card division. [...]
Google, Expedia, Travelport and Wego on AI risks, opportunities
04/10/2023 by Mitra Sorrells
Accuracy – and the risk of hallucinations – are key concerns about responses generated by large language models. In late November it will be one year since OpenAI launched ChatGPT. In the months since, figuring out how to use the large language model technology behind it and other generative [...]
Winners of WiT Travel Changemakers Awards 2023 announced
04/10/2023 by WiT
10 Innovative Organisations are honoured for transforming their propositions with technology, paving the way forward for the APAC Travel Industry  The Asia Travel Technology Industry Association (ATTIA) and Web in Travel (WiT) are delighted to announce the winners of the inaugural Travel Changemak [...]
OAG to airlines: Time to park legacy systems and look to the new tech stack
02/10/2023 by Ian Jarrett
Shift is critical to scrap outdated and clunky legacy systems that create headaches for staff and passengers alike, says OAG. Travel data specialist OAG has released its comprehensive Travel Tech Report 2023, titled ‘From Old to New, the System Transition in the Airline Industry’, in which it c [...]