Hospitality
CES: Convincing airport security to adopt new tech and enhance the traveller experience
16/01/2023 by Arnie Weissmann
Travel has typically had a modest profile at CES, the mega trade show formerly known as the Consumer Electronics Show. But when it was held last week in Las Vegas, the 115,000 attendees saw a more robust travel presence. Delta was represented on several stages, including a keynote by CEO Ed Basti [...]
Top of the WiT 14: China reopens, Singapore’s soft power, and a poem from the “human ChatGPT”
13/01/2023 by WiT
Top Of The WiT is a grab of the trendiest news that happened this week in travel, tech and Asia - all condensed into a quick-and-easy nugget-sized podcast. On this week's episode, we hear from two industry experts on China's reopening and what's in store for the country's tourism scene, as well [...]
Tech in Travel: A key to unlocking exclusive experiences, international airport seeks startups, LYFE enriching offers, capital market experts eyeing travel
12/01/2023 by Ian Jarrett
NFTs are continuing to make news. Online membership and loyalty programme DayAway has created the Founder's Key, a collection of 500 limited-edition NFTs that will unlock a range of experiences and VIP benefits from hospitality, travel, retail, wellness and F&B brands worldwide DayAway's Foun [...]
The art of conversations: The difference between an AI GPT and Human GPT
12/01/2023 by Yeoh Siew Hoon
Tip: Make sure the way you speak cannot be replicated by a machine After having had lots of morning conversations with my new-found friend, GPT, you can imagine my delight when I got to mingle with real humans at an arts event the other evening in Singapore. First, I had to adjust myself to a hu [...]
The silver linings playbook for travel in 2023
12/01/2023 by Yeoh Siew Hoon
AMID the dark clouds gathering that could dampen travel – recession, inflation, an ongoing war, pandemic still in play – it’s good to focus on the silver linings. So, we asked a selection of travel industry leaders for the silver lining they’re keeping their eye on.   Ross Veitch, C [...]
The WiT Podcast: Full throttle recovery, without losing sight of Singapore’s North Star
11/01/2023 by WiT
Tourism is not just about numbers, it’s about soft power and it’s vital to Singapore’s place in the world, says STB’s CEO, Keith Tan In March 2020, when we didn’t know what we know now, the first WiT Podcast guest was Keith Tan, chief executive of the Singapore Tourism Board, and we talke [...]
Rhinos, unicorns, and fragmented markets: 3 investment trends that will shape travel and hospitality this year
09/01/2023 by WiT
IT has been a turbulent time for tech investments and particularly tough for travel. But then amid the dark clouds, there’s always the silver lining and investors are hard wired to seek out the bright spots. What do they see beyond the horizon, into the new world of travel and tech investments? Wh [...]
Kemp and Sullivan shift roles as Jason Young becomes Northstar CEO
06/01/2023 by WiT
Northstar Travel Group announced changes in its executive lineup as Jason Young joins the company as CEO. Tom Kemp, who previously held the titles CEO and chairman, will retain his chairman role, and Bob Sullivan, who had been president of the Travel Group division -- which includes Travel Weekly, [...]
Singapore will host the GSTC Global Conference for the first time in 2024, among other sustainability-focused events
05/01/2023 by Arvindh Yuvaraj
STB will execute its sustainability strategy to differentiate Singapore from other urban destinations and enhance its appeal to environmentally conscious visitors. The Global Sustainable Tourism Council (GSTC) Global Conference 2024 will be held in Singapore from 13 to 15 November 2024, marking the [...]
Letter from the skies: The Chinese are coming, so is AI on steroids – hello, 2023
04/01/2023 by Yeoh Siew Hoon
Let's welcome back Chinese travellers with empathy, and brace for the AI revolution to come I AM writing this at 15,000 feet, onboard an ATR 72-500 on a Firefly flight between Singapore and Kuala Lumpur. Firefly, a subsidiary of Malaysia Airlines, has carved out a nice little niche for itself on on [...]