Distribution
As spaces and customers evolve, hotels have to make booking and planning meetings easier
11/01/2018 by Yeoh Siew Hoon
After corporate travel, the meetings market (or MICE as it is called) is the next most lucrative sector for hotels and is the slowest in tech adoption. With the convergence of new technology and changing customer demands and expectations, this space is next in line for disruption. Hotels have man [...]
8 Thoughts for 2018, Part 3
05/01/2018 by WiT
As we kick off 2018, it's time to look ahead to what awaits us and we ask our panel of industry leaders to share their thoughts and personal wishes for the new year. Blanca Menchaca, Co-founder, BeMyGuest One word to describe 2017: Defying One word to describe 2018: Closing cycles One key le [...]
PhocusWire Forecast 2018: Our view on Distribution
02/01/2018 by WiT
This post is reproduced courtesy of PhocusWire. The article first appeared here.  PhocusWire has four core areas of focus: Startups, Distribution, Technology and Online. In this analysis for the PhocusWire Forecast 2018, we ask if the developments in distribution during 2017 are a barometer [...]
The Wrap: Booking.com’s chatbot assistant is now available globally to help travellers with stay-related queries
20/12/2017 by WiT
In the news: This week it’s about chatbots, payments and partnerships with highlight on Booking.com, Malaysia Airlines, Amadeus, Cebu Pacific, PayRemit, CarTrawler and HostelWorld CHATBOTS: Booking.com’s chatbot assistant is now available globally to help travellers with stay-related queries [...]
8 Thoughts for 2018, Part 2
19/12/2017 by WiT
As 2017 draws to a close, it's time to look ahead to what awaits us and we ask our panel of industry leaders to share their thoughts and personal wishes for the year to come. Dr Jennifer Cronin, President, Wharf Hotels, Hong Kong One word to describe 2017: Collaboration One word to describe 2 [...]
8 thoughts for 2018, Part 1
15/12/2017 by WiT
As 2017 draws to a close, it's time to look ahead to what awaits us and we ask our panel of industry leaders to share their thoughts and personal wishes for the year to come. Part 1.  Fritz Demopoulos, CEO, Queen’s Road Capital, Hong Kong One word to describe 2017: Marketplaces One word t [...]
The Wrap: AirAsia BIG Loyalty launches online store
13/12/2017 by WiT
In the news: An online store for AirAsia’s loyalty programme members, Singapore Airlines has a new chatbot, Travel Startups Incubator adds Streetography to its portfolio and Jetstar Group inks new agreement with Travelport E-COMMERCE: AirAsia BIG Loyalty launches online store If you ar [...]
How to play the infinite game, curing loneliness with travel and living forever
13/12/2017 by Yeoh Siew Hoon
Long game or infinite game, whatever the term you choose to use, I am sure there was purpose behind the choice of Simon Sinek as keynote speaker at the Expedia Partner Conference held in Las Vegas last week. Sinek, who’s working on a new book called “The Infinite Game”, drew an analog [...]
Expedia continues global push, invests in new tech to power hoteliers and travellers
11/12/2017 by Yeoh Siew Hoon
The Expedia Partner Conference held in Las Vegas last week opened on a defiant and upbeat note. Mark Okerstrom, walking on stage after the opening rhythm and drum beats of Le Reve, The Dream, said that despite the crazy year of terrorism and natural disasters, the world travelled more in 2017 with $ [...]
The Wrap: Hungary is the new destination hotspot for Chinese travellers
07/12/2017 by WiT
In the news: Partnerships between travel companies to provide better travel rule the news front  this week – Ctrip joining forces with the Hungarian Travel Agency, Fiji Air going mobile with Travelport’s assistance and Klook tying up with Korea’s LOTTE Duty Free Shop, and some fun from Air Ne [...]