Marketing
MMT’s Kalra aims to keep busy with product, M&A and expansion: “I’m not going anywhere”
03/03/2020 by Yeoh Siew Hoon
If you think that the move of Deep Kalra from group CEO to executive chairman of MakeMyTrip marks the end of an era, he’d be the first to pooh-pooh the notion. For him, it marks the beginning of a new chapter in which he can “spend more time doing the things I wanted to do”. “It’s a f [...]
A US$4.8 billion economic stimulus package for Malaysia to mitigate Covid-19 impact (Updated)
02/03/2020 by WiT
Malaysia has unveiled the 2020 Economic Stimulus Package worth US$4.75 billion (RM20 billion) to combat the effects of the coronavirus (Covid-19) outbreak on the tourism industry and to ensure the country’s economy remains on strong foundation . The stimulus package has three strategies – to [...]
Guest Blog: Loyalty Programs Are Growing in Popularity. Not Just With Your Customers, But With Fraudsters Too
02/03/2020 by Forter
As the international community sets their focus on mitigating the risks of the coronavirus and the impact that it will have on travel businesses and the economy at large, fraudsters are taking notice. Even with domestic and international travel at a stand-still in Asia, your customers’ dormant lo [...]
Expedia job cuts, Booking braces for “significant impact”, “winter is best time” – learn from cockroaches
28/02/2020 by Yeoh Siew Hoon
I’ve been mulling over what I heard William Bao Bean of SOSV Capital say in a Techsauce Global podcast, “It is the cockroaches, the survivors, who can really take advantage of this tough environment that will build the next generation of leaders.” Curious about cockroaches and inspire [...]
Guest Blog: When loyalty is met with betrayal: How loyalty programs have become a target for cyber-criminals
27/02/2020 by Forter
In recent years, cyber-criminals have realised that the payoff from leveraging compromised accounts to commit fraud is much greater than attacks at the point of transaction. As a result, online transaction fraud losses, which are increasingly driven by account-focused attacks, are expected to reach [...]
Trip.com extends cancellation waivers for Covid-19 disruptions
26/02/2020 by WiT
Trip.com today will expand its Safeguard Cancellation Guarantee initiative which offers cancellation waivers to customers affected by the COVID-19 outbreak. Cancellation provisions are for bookings on Trip.com made before 11.59 PM on 23 February 2020, for use before 11.59 PM& [...]
The Wrap: Accor, Visa team up to introduce new payment card
26/02/2020 by WiT
News Roundup: Partnerships forged with big names in travel joining forces: Accor and Visa launching payment card, HelloGbye’s tie-up with Travelport to service TMCs, Lufthansa Group expanding cooperation with Amadeus to enhance traveller experience Accor, Visa team up to introduce  payment ca [...]
Being in Asia “no brainer” for Lufthansa Innovation Hub as it rolls out into Travel & Mobility tech space
26/02/2020 by Yeoh Siew Hoon
Christine Wang, head of business development for Lufthansa Innovation Hub’s new centre in Asia (pictured right), speaks to Yeoh Siew Hoon about her learnings as she takes her first dip into travel and aviation and her plans to engage with startups in the region in the area of travel and mobility [...]
Howie Chang thinks and moves Forward with new school concept in Penang
24/02/2020 by Vera Ong
The notion that schools today are not keeping pace with changes outside, regardless of the industry but in particular the tech industry, is neither ground-breaking nor novel. What is innovative, however, is a school that purports to churn out not just students with a degree or diploma in hand, but [...]
The Long Run’s time has come as sustainability awareness peaks, new report shows consumers more willing to pay
24/02/2020 by Yeoh Siew Hoon
The turn of the decade has certainly been pivotal for The Long Run. Founded in 2009 as an initiative of Zeitz Foundation’s international programme, it had been plugging away quietly at the very important business of sustainability and now, well, you could say, its time in the sun has come. Fo [...]