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The Wrap: Alipay rolls out tax refund service in Singapore, a first for Southeast Asia
31/01/2018 by WiT
In the news: Alipay tax refund scheme  launches in Singapore; Asian airlines uses technology in international expansion; BCD Travel in new deal with Amadeus FINANCIAL SERVICES: Alipay rolls out tax refund service in Singapore, a first for Southeast Asia Singapore is the first country in [...]
Johan Svanstrom on how Hotels.com intends to stay on the pitch in Asia
23/01/2018 by Yeoh Siew Hoon
Before he became president of the Hotels.com brand, Johan Svanstrom was based in Hong Kong and played a key role in building up the business in Asia Pacific. With Expedia committing more resources to growth in the region, Svanstorm and his team are riding high on the wave of globalisation. I caught [...]
Your time is gold and yes, we have yobots to serve you too: The Yotel promise
17/01/2018 by Yeoh Siew Hoon
Walk into Yotel Singapore and you could be forgiven for thinking you’ve stepped into the mission control of a space capsule. The look and feel is white and minimal with splashes of purple. Two Yobots, one male and one female (distinguished by her eyelashes), catch the eye. Wifi-enabled, the [...]
PhocusWire Forecast 2018: Our view on Online
15/01/2018 by WiT
This post is reproduced courtesy of PhocusWire. The article first appeared here.  PhocusWire has four core areas of focus: Startups, Distribution, Technology and Online. In this analysis for the PhocusWire Forecast 2018, we focus on Online, in particular the web agency and supplier market [...]
The Wrap: AI flightbot connects agents with travellers anytime, anywhere
10/01/2018 by WiT
In the news: Amadeus launches AI flightbot for travel agents; Uber partners with AirAsia to provide convenient door-to-door transfer for travellers; Klook introduces a mobile pass for travel on Hong Kong's airport express train; South Korea's Eastar Jet inks distribution deal with Sabre. ARTIFI [...]
PhocusWire Forecast 2018: Our view on Technology
09/01/2018 by WiT
This post is reproduced courtesy of PhocusWire. The article first appeared here PhocusWire has four core areas of focus: Startups, Distribution, Technology and Online. In this analysis for the PhocusWire Forecast 2018, we focus on technology and a number of the important elements that are [...]
The Wrap: Booking.com’s chatbot assistant is now available globally to help travellers with stay-related queries
20/12/2017 by WiT
In the news: This week it’s about chatbots, payments and partnerships with highlight on Booking.com, Malaysia Airlines, Amadeus, Cebu Pacific, PayRemit, CarTrawler and HostelWorld CHATBOTS: Booking.com’s chatbot assistant is now available globally to help travellers with stay-related queries [...]
8 Thoughts for 2018, Part 2
19/12/2017 by WiT
As 2017 draws to a close, it's time to look ahead to what awaits us and we ask our panel of industry leaders to share their thoughts and personal wishes for the year to come. Dr Jennifer Cronin, President, Wharf Hotels, Hong Kong One word to describe 2017: Collaboration One word to describe 2 [...]
8 thoughts for 2018, Part 1
15/12/2017 by WiT
As 2017 draws to a close, it's time to look ahead to what awaits us and we ask our panel of industry leaders to share their thoughts and personal wishes for the year to come. Part 1.  Fritz Demopoulos, CEO, Queen’s Road Capital, Hong Kong One word to describe 2017: Marketplaces One word t [...]
The Wrap: AirAsia BIG Loyalty launches online store
13/12/2017 by WiT
In the news: An online store for AirAsia’s loyalty programme members, Singapore Airlines has a new chatbot, Travel Startups Incubator adds Streetography to its portfolio and Jetstar Group inks new agreement with Travelport E-COMMERCE: AirAsia BIG Loyalty launches online store If you ar [...]